Clinical Technician II - Duke Health Cary, Pulmonary

Duke Health Integrated Practice is an exceptional, multi-specialty physician practice encompassing 140 clinics across North Carolina. We attract and retain premier medical professionals with competitive compensation, benefits, and a nurturing work atmosphere that unites passion and purpose.

Learn more about us: https://dhip.dukehealth.org/about-us

 

$2,500 Commitment Bonus | Paid out in 2 equal installments over 12 months in 6-month increments (received at 6 months and 12 months). ​**Only new hires who have not worked for Duke University Health System in the past 12 months (at the time of offer) are eligible to receive the commitment bonus.**

 

JOB LOCATION

Duke Health Cary - 100 Duke Health Cary Place

 

JOB SUMMARY

We are seeking a Clinical Technician II to perform a variety of the technical procedures involved in the procurement, processing and evaluation of patient specimens for use in the diagnosis and treatment of disease; teach and perform routine clerical and technical procedures including specimen collection, responsible for the delivery of supplies and procurement of specimens from physicians' offices, clinical specimen preparation and processing for analysis and dispatch, patient registration and order entry; and serve as hospital laboratory representative and liaison with outside clients.

 

JOB DUTIES AND RESPONSIBILITIES

• Perform a variety of routine and complex blood drawing procedures including, but not limited to, finger and heel sticks, pediatric venipuncture and blood cultures.
• Provide instructions to patients for proper collection of urine or stool specimens.
• Perform a variety of routine and specialized specimen preparation procedures including, but not limited to general laboratory specimen preparation.
• Utilize standard procedure for positive patient identification; record appropriate collection information on proper requisitions; perform order entry and perform billing functions as required.
• Receive and process specimens as required including, but not limited to, centrifugation, separation of serum/plasma, and aliquoting of urines. 
• Resolve all samples received without orders; review and resolve patient orders in question. 
• Document uncollected specimens and communicate to provider/supervisor.
• Direct specimens appropriately and perform daily tracking of specimens.
• Participate in the distribution of specimens, supplies and reports to the appropriate laboratory staff.
• Provide monthly tally to manager/supervisor.
• Perform review for expired tubes/supplies; remove from use.
• Daily disinfection of counters, keyboards, phones.  Maintain clean and organized work area.
• Change biohazard containers when needed; prepare package for pick up.
• Perform various quality control procedures and record/monitor temperatures to maintain compliance with internal and external regulations. Notify supervisor or PIC of problems/concerns.
• Perform daily/weekly/monthly maintenance checks, including, but not limited to, eyewash, emergency lighting, emergency alarms. Notify supervisor or PIC of problems/concerns.
• Assist with maintenance of retained specimens.
• Communicate in a professional and courteous manner with patients, family and other medical personnel as necessary to solve problems, obtain information for laboratory records, explain procedures, allay fears and elicit cooperation, or relay problems to supervisor/manager for resolution when appropriate.
• Participate in the distribution of reports to clinic staff.
• Provide technical guidance to employees assigned to work area.