Work Flexibility: Hybrid or Onsite

Position Summary:

Senior Program Managers lead multiple projects and the people running them—they can deliver a program, or a portfolio of projects, and optimize the structure of those efforts for success. They may lead a large, strategically-critical project or projects to ensure timelines and goals are met/communicated appropriately.

Who we Want:

Strategic thinkers. People who enjoy analyzing data or trends for the purposes of planning, forecasting, advising, budgeting, reporting, or sales opportunities.

Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.

Goal-oriented orchestrators. People who can effectively coordinate and focus the work of skilled employees toward an important goal, prioritizing to the right activities that lead to success.

Technical Responsibilities:

• Develop program charters and management plans. Direct, manage, monitor, and control programs. Identify, optimize, and maintain inter-program synergy. Evaluate tradeoffs across programs.
• Influence BU leadership to define, manage, and own inter- and intra-program scope.
• Develop, optimize, and manage inter-program timelines. Analyze and address critical path, major workstreams, intersecting milestones. Own the program schedule
• Create program budgets with cross-functional managers and directors. Optimize, monitor, and maintain costs within budget. Drive project cost efficiencies.
• Partner with project teams to create program Quality Plans, using a multitude of quality planning tools and techniques. Monitor and maintain plans. Mentor others in quality excellence.
• Develop a risk management plan for the program(s). Identify, analyze, and understand project risks, develop and monitor a risk response plan. Mentor others in risk management practices.
• Develop a Procurement Management Plan and be a strategic partner in the selection of procurement partners
• Estimate, acquire and assign cross functional program resources.
• Leverage resources across programs. Define the role, responsibility, and deliverables for each team member. Provide direct feedback to functional managers and directors on performance reviews. Coach and mentor team members and functional managers. Recruit and onboard staff; participate on hiring teams for cross-functional groups. May recruit, hire, onboard, manage, and develop direct staff.
• Develop stakeholder relationships and strategies for the effective management across broad range of expectations and requirements
• Develop and Execute communications management plan for program teams and key stakeholders. Create and influence best practices for divisional communications management.

Knowledge and Capabilities: ·

• Builds successful working relationships with internal and external personnel in various departments. Understands quality system(s).
• High in emotional intelligence and stays calm under pressure.
• Adept in conflict resolution ·
• Drives results in support of the business, even in the face of demanding timelines.
• Steps up to take on additional responsibility where appropriate
• Adept at team management: selects the right people to the right tasks all while maintain team morale and recognizing contributions. ·
• Can influence without direct authority in a way that makes others want to be on their team. ·
• Incorporates end-user feedback to refine scope through the project lifecycle and can communicate changes, updates, and decisions to key stakeholders ·
• Can understand and communicate how goals fit into broader organizational goals and prioritize tasks/schedule accordingly. ·
• Keeps the customer at the heart of what we do ·
• Exercises good judgment and can weigh benefits and risk to make solid decisions despite ambiguity ·
• Growth mindset – ability to learn quickly and adapt to a changing environment.

What you need

• Bachelor’s Degree required
• PMP certification required
• BS or equivalent (MS and/or MBA preferred) & 10+ years of work experience
• Demonstrated experience in full project management lifecycle required
• Experience with projects in multiple technologies or functions; demonstrated experience managing customer relationships required
• Experience working with SAP or business process change related project required

Travel Percentage: 30%