Senior Content Developer, Front-end

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

The System Notifications (SNOCAT) team at PayPal is responsible for the end-to-end production and publication of global system notifications across all markets.

The Content Production Engineer plays a key role in managing the content pipeline, which includes coding, content storage, localization quality assurance, and timely deployment of email and SMS templates for PayPal and its related services. This work requires close collaboration with product engineering, integration of content design processes, metadata management, and a commitment to detail-oriented quality assurance. The team values open communication, collaboration, and a passion for achieving excellence in both engineering and product delivery.

Job Description:

Essential Responsibilities:

• Performs SaaS and enterprise-wide applications assignments using specialized enterprise systems knowledge and developed business expertise
• Leads enterprise-wide applications projects and/or programs within PayPal with moderate scope impacting information technology or enterprise systems functions
• Analyzes, evaluates, and makes decisions within general parameters under broad supervision
• May act as an enterprise systems resource for entry level and developing colleagues

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Preferred Qualification:

Day to Day work: 

• Develop automation and tools to enable product and engineering teams to rapidly create, localize, publish, and test live notifications globally and at scale. Continually improve and streamline the notifications publishing process to ensure efficiency and quality. 

• Fulfill a high volume of requests with varying complexity and business criticality from almost every PayPal product team and adjacency (including Venmo, Zettle, Xoom, Fastlane) that require System Notifications 

• As the "last line" before an email is pushed to production, the PE must ensure System Notifications templates are