People Operations Generalist - Associate

TEECOM | We Make Technology Work in Buildings
Do you want to launch or advance a career at the intersection of technology and the built environment? Do you want to work with exceptional engineers to creatively solve complex problems? Do you want to work with clients to take their building experiences to the next level of connectivity, safety, and wow-factor? Do you want to join a company that defines the state of the art in its practice, with visionary leadership and in-house research and development? TEECOM is a $45+ million/year consulting engineering firm with an average annual growth rate of 20% over the past 25 years. We make technology work in buildings through strategic consulting, design and engineering, project management, and enterprise support. We work hard in a fast-paced professional environment that will challenge you to learn and grow, and we play hard through team lunches and events that give back to the community. TEECOM is one of the fastest growing companies in the San Francisco Bay Area, with additional teams in New York City, the United Kingdom, the Pacific Northwest, Southern California, and Texas. Join us and make TEECOM even better.
About the Position
The People Operations Generalist, Associate is a senior-level professional who is integral to overseeing essential processes such as benefits administration, compensation, and compliance while supporting impactful People Operations projects. This role will be vital in shaping a seamless and exceptional team member experience, fostering a workplace where everyone can thrive. Please submit your resume and a cover letter. Profiles without a cover letter will not be considered.

Impact

• Champion TEECOM Values and Guiding Principles: By showing CARE for each team member, consistently adding VALUE through proactive support and meaningful contributions, and building TRUST through transparent communication and reliable follow-through, this role ensures that team members feel valued, supported, and empowered throughout their journey at TEECOM.
• Operational Excellence: Drives operational excellence by executing smooth and efficient processes and ensuring compliance with state, federal, and client-specific requirements.
• Develop Process Documentation: Enhances transparency, alignment and consistency throughout the firm by creating, updating, and refining People Operations documentation.

Influence

• Lead by Example: Sets an example for the team by aligning their actions with their words.
• Indirect Mentorship: Provides indirect mentorship to anyone who asks questions or needs guidance.
• Direct Mentorship: Provides guidance, mentorship, and support to members of the People Operations team.

Knowledge

• People Operations Acumen: Strong expertise in benefits administration, compensation, compliance, and leave of absence management. A deep understanding of federal, state, and local employment laws is essential, with a preference for familiarity with UK employment and immigration regulations. PHR or SHRM-CP credentials are preferred. Experience with PEOs or establishment of new entities, a plus.
• People Operations Tools: Proficient with HR Information Systems (BambooHR or similar)

Skills

• Operational Rigor: Ensures the smooth execution of People Operations processes while proactively identifying gaps and inefficiencies. Recommends improvements and collaborates with stakeholders to refine workflows, contributing to enhanced efficiency, effectiveness, and scalability.
• Communication: Demonstrates advanced communication skills, effectively tailoring written, verbal, and interpersonal messaging to diverse audiences and adapting to various situations with confidence. Anticipates common inquiries, proactively delivering clear, detailed responses while handling complex and sensitive questions with professionalism and discretion.
• Writing Skills: Demonstrates strong professional writing skills, crafting well-structured communications, including employee announcements, policy updates, and detailed email responses with minimal oversight. Adapts tone and style to different audiences and situations. Writes and refines process documentation independently, focusing on accuracy, logical organization, and readability. Distills complex People Operations topics into easily digestible content and collaborates with stakeholders to refine messaging.
• Data Management: Ensures employee records are accurate, organized, and compliant across BambooHR and other systems. Identifies and resolves inconsistencies, and collaborates on improving data processes. Drives audits and reporting needs.
• Problem Solving: Proactively identifies and assesses challenges, analyz