E01238 - Business Development Officer - Mental Health

POSITION OVERVIEW:

Under the supervision of the Director of Business Development, the Business Developer is responsible to establish, maintain and develop relationships with referents as well as identify new business opportunities within assigned territory. Additionally, the Treatment Advocate is responsible for working with all facets of the treatment experience for a patient, their family and any and all referral sources.

 

KEY RESPONSIBILITIES:

• Demonstrates a strong desire to help patients, families and all referents in the transition to treatment
• Establishes, maintains and develops relationships with referents in assigned territories
• Compiles competitive data and analyzes within assigned geographical region
• Takes an active and collaborative role as a member of the sales team
• Acts as a liaison between program staff and referents
• Conducts presentations to highlight company services offered
• Submits timely Salesforce data, expense reports, annual strategic plans and quarterly strategic plan updates
• Attends industry related trade shows as assigned
• Attends and participates in all marketing meetings and calls
• Adheres to department and company policies and procedures
• Demonstrates knowledge and adherence to state and federal confidentiality regulations
• Meets and exceeds established targeted goals
• Continuously works with supervisor to enhance region
• Works cohesively with operations and all team members
• Participates and completes necessary training
• Provide weekly schedule to supervisor

 

SKILLS AND EDUCATION:

 

• Bachelor's Degree or 3 years' experience in sales or combination of marketing/sales in the Pharmaceutical or Medical Device industry.
• Valid driver's license required; all required RCA training upon hire date
• Demonstrates proven sales and closing skills
• Proficiency in PowerPoint and Microsoft Office products as well as Salesforce
• Passion for helping those in recovery
• Demonstrates exemplary customer service skills
• Exceptional verbal and written communication skills
• Experience in the sale of products and/or services to multiple management layers of a hospital and/or health systems
• Exceptional presentation skills
• Strong organizational skills
• Displays tact in dealing with staff and management team
• Willingness to be flexible in adjusting to new and changing situations
• Clinical or Addiction experience a plus
• Past experience with Pharmaceutical start-up highly desirable

 

COMPETENCIES:

 

Customer Relationship Management: Engages customers interactively using technology, marketing, and customer services with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth.

Drive for Results: Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence. Shows a passion for improving the delivery of services with a commitment to continuous improvement.

Initiative: Does more than is required or expected in the job; does things that no one has requested that will improve or enhance products and services, avoid problems, or develop entrepreneurial opportunities. Plans ahead for upcoming problems or opportunities and takes appropriate action.

Adaptability: Changes behavioral style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation.

 

WORK ENVIRONMENT:

 

May work in a variety of environments including professional offices, clinics, hospitals, or out-patient facilities. They spend much of their time on their feet, actively working with p