Sr. Director, Global Marketing Strategy & Operations

Global Sales Strategy & Operations (GSSO) is the team that helps shape Gartner's mission-critical sales priorities and works with sales leaders to drive tactical and analytical insights. As an associate on the GSSO team, you'll be at the forefront of the ongoing transformation of Gartner's sales force, which delivers approximately $4.9B in annual revenue and working to drive sustained double-digit growth. You will partner with business leaders across Gartner to support a global sales force comprised of more than 5,000 associates who sell to every major function, industry and market sector around the world.

About this role:

The Sr. Director, Global Marketing Strategy & Operations role is part of the Global Marketing team in GSSO. The Global Marketing team is focused on driving topline revenue and increasing seller productivity. 

We are seeking a strategic, highly organized, and relationship-savvy leader to lead the Marketing Strategy & Operations function. This role will act as a trusted advisor and chief operating partner to MVP of Global Marketing, helping unify the marketing organization to deliver results, accelerate execution, and elevate the impact of marketing across the company.

This individual will oversee strategic planning, cross-functional communications, and execution of high-priority initiatives in partnership with our partners across analytics, technology, operations, sales enablement, Research & Analyst and Product. The ideal candidate brings a blend of program management expertise, organizational insight, and executive communication skills. They will play a visible role across the business, representing the marketing agenda with senior stakeholders and ensuring our org delivers on its mandate to drive lead pipeline growth, support sellers, and build internal credibility.

What you will do:

Drive Strategic Alignment & Execution to improve seller productivity:

• Track and advance all cross-team initiatives aligned to marketing priorities

• Identify and resolve bottlenecks in execution and alignment

• Ensure clarity of ownership, goals, and timelines across the org

• Maintain open communication loops with sales, conference, R&A and other key stakeholder orgs

Lead Marketing Planning & Operations:

• Define, oversee, and run internal operating rhythms (staff meetings, planning sessions, etc.)

• Own creation of high-impact materials for executive presentations and key meetings

Enable Org Health & Team Performance:

• Champion a high-performing, well-aligned, and motivated marketing culture

• Monitor and flag organizational health risks (e.g., misalignment, burnout, fragmentation)

• Serve as a sounding board and operational coach to marketing leaders

What you will need:

• 12+ years of experience

• Proven experience driving cross-functional execution in complex organizations

• Exceptional written, visual, and verbal communication skills

• Executive presence and ability to influence senior stakeholders

• Strong EQ and ability to read org dynamics, resolve conflict, and maintain trust

Efficient Execution of Global Marketing Priorities:

• Marketing initiatives are completed on schedule, within budget, and meet predefined quality standards.

• Projects are consistently aligned with the strategic goals of the organization, demonstrating a clear return on investment.

Collaboration and Perception Among Key Stakeholders:

• Sales, Conference, Research & Analytics (R&A), and Product teams view the marketing department as a proactive and essential partner.

• Regular feedback from these teams indicates increased satisfaction with marketing’s contributions to their objectives.

• Marketing efforts contribute directly to achieving double-digit growth in customer value (CV), showcasing the department's impact on the company’s bottom line.

Strong Organizational Health and Team Dynamics:

• The marketing team exhibits high morale, alignment, and motivation

What you will get:

• Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching, and more!

Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-criti