User Experience Researcher

Job Title

User Experience Researcher

Job Description

As a User Experience Researcher of the Product Research Center (PRC) and Consumer Care Experience (CCE) team on the Philips Oral Healthcare (OHC) business, you will have the opportunity to represent the voice of the consumer in all phases of product development on projects which span across digital, consumer electronic medical devices, and service experiences.

Your role: 

• Developing the overall user research plans for value proposition and/or product development projects, including formative, iterative, summative, validation, and claim substantiation studies
• Independently plan, design, execute, analyze, synthesize, and report studies using both qualitative and quantitative methodologies for both tactical and strategic research – this may include IRB-approved clinical classified studies investigating user experience, as well as more traditional consumer and market research
• Thoroughly understand the user experience and usability of relevant Philips and competitor products, to guide the project teams in decision making, based on user experience

You’re the right fit if

• You possess 5+ years’ experience in user experience or product research

• Bachelor’s or master’s degree in the following fields: Usability, Human Factors; Ergonomics; Psychology; Behavioral Sciences; Sensory Science; Industrial Design; Interaction Design; Human Computer Interaction; Engineering and/or Dentistry, amended with relevant education or experience in consumer and/or user research
• Your skills include app development, medical device development, and/or clinical research; with GCP (Good Clinical Practice) and GDP (Good Documentation Practice) a strong plus
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position
• Demonstration of solid research skills from planning to reporting, including survey design and the moderation of in-person qualitative research

How we work together 

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. 

This is an office-based role.

About Philips 

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality of healthcare that we all deserve. Do the work of your life to help improve the lives of others.  

• Learn more about our business.  

• Discover our rich and exciting history.  

• Learn more about our purpose.  

• Learn more about our commitment to diversity and inclusion. 

Philips Transparency Details  

The pay range for this position in Bothell, WA is $104,000 – $177,000. 

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.     

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered.  Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.  Details about our benefits can be found