UX Team Lead, Executive Director

The Morgan Stanley Wealth Management UX team builds digital experiences that help our clients manage their finances and monitor their investments easily on the Morgan Stanley and ETRADE from Morgan Stanley platforms. 

We design for two key user bases: our clients, and Morgan Stanley Financial Advisors, whose job it is to guide clients through financial milestones big and small. Our growing team of designers and researchers bring an entrepreneurial spirit to a leading global financial firm. We employ design thinking methods and a user-centered approach to solve real business problems. If you can bring clarity to complexity, design holistically in an immense product ecosystem, and have gone the extra mile to create delight, we want you! 

Key Responsibilities: 

  
We are seeking a strong UX leader to guide a small team of designers for one of our core product vertices. The role will also require some individual (hands-on) design contribution as needed.  

As the UX lead, you will: 

• Lead a small team of UX designers working on critical experiences that focus on client account data–home page, accounts, holdings, and portfolio analytics tools. 

• Guide your team in coming up with strategic design solutions that meet user needs and achieve business objectives 

• Build and maintain trusted relationships with senior product and technology stakeholders, ensuring UX is a strategic partner in driving innovation and delivering solutions, rather than a tactical resource 

• Help define UX milestones and UX delivery roadmaps in partnership with the product team  

• Improve our UX working model by enhancing communication, decision-making, and delivery outcomes. Facilitate retrospectives and workshops to evolve how we collaborate with our partners.  

• Create opportunities for individual growth by providing constructive feedback and acknowledging contributions. Look for opportunities where individual members can develop and grow strengths. Provide clarity on career paths, roles and responsibilities, and promotion requirements.
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