Sr Program Manager BT Change Enablement

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

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About the Team

Business Technology (BT) in Workday continues its mission to deliver unparalleled value to our business partners and customers. The Program and Business Operations team works with partners within BT and business stakeholders across Workday to define, align on, and implement the strategic programs and operations. The team is also responsible for standardizing program methodologies, tools and operations/metrics across the BT organization to provide a unified experience to business partners and customers. The change enablement team supports these strategic programs by creating the change and communications plans to ensure all impacted audiences understand and adopt the changes required.

About the Role

You’re an experienced IT Change Enablement professional who has passion for the human struggle of change, the capability to rally employees around a shared vision, and an eagerness to learn and grow.

You’ll be an enthusiastic liaison between our BT Communications and BT Program Management teams — leading IT change enablement communications that ensure employees have the information they need and inspiration to adopt IT changes swiftly and seamlessly.

As a trusted and collaborative leader, you’ll partner with Workmates across the company to establish change enablement plans, communications, training and other documentation for large scale IT changes.

An excitement for rolling out new technology in a global organization and understanding change management principles is critical to being successful in this role.

Responsibilities

In this role, you’re responsible for supporting and contributing to the development of BT solutions and deliverables. Cross-functional partners will benefit from your expertise in IT change management, communications and business transformation. Other responsibilities include the following:

• Create and implement a comprehensive IT change communication strategy — from ideation to execution — that educates audiences about BT change enablement initiatives, including how each communications tactic will be reviewed/approved, delivered, and measured.

• Apply a structured methodology and lead change communications management activities, working with respective project leaders for implementation and oversight.

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.

• Work closely with the Program Operations team to apply an organizational change management process and tools to create a strategy to support adoption of the changes resulting from a new system implementation and business process.

• Create high-quality consumable materials that simplify complex IT processes, tools, and systems, focusing on how these changes affect daily workflows and empower our teams, Materials including but not limited to:

  • Slack messages and channels for real-time updates and quick tips.

  • Email announcements for structured information