Automotive Cashier/Appointment Cpprdinator - Toyota

Description

Location: Tacoma, WA 

Job Type: Full-time 

Reports To: Service Manager 

Salary: $36,000 - $44,000 annually

Join Our Team!
Toyota of Tacoma is looking for a motivated and customer-focused Cashier/Appointment Coordinator to join our service team. This dual role position is key to ensuring an exceptional experience for every customer, from scheduling service appointments to completing a smooth and professional checkout. If you are enthusiastic about learning, enjoy working with people, and want to start a long-term career in the automotive industry, this is the ideal opportunity for you.

At Toyota of Tacoma, we value collaboration, professionalism, and a team-oriented environment. Our employees are supported with training, guidance, and opportunities for advancement as we grow together.

What You’ll Do
As a Cashier/Appointment Coordinator, you will serve as a critical link between our customers and our service department, helping to maintain efficient operations while delivering outstanding service. Your responsibilities will include both cashier and appointment coordination tasks, along with supporting the overall workflow of the service department.

Cashier Responsibilities:

• Welcome customers warmly and professionally, ensuring a friendly and inviting atmosphere.
• Listen carefully to customer needs and provide clear, accurate information.
• Process payments efficiently, including cash, credit cards, and checks, while maintaining accurate records of all transactions.
• Calculate and process bills with precision to ensure a smooth checkout experience.
• Reconcile the cash drawer at the end of each shift to maintain accountability.
• Answer customer questions regarding billing, payments, and services with patience and clarity.

Appointment Coordinator Responsibilities:

• Act as the first point of contact for customers scheduling service appointments, whether by phone, email, or in person.
• Provide detailed information about available services, including maintenance packages and recommended repairs.
• Schedule appointments efficiently, balancing customer needs with shop availability to maintain smooth operations.
• Communicate effectively with customers regarding appointment confirmations, reminders, and any updates or changes.
• Collaborate with service advisors and technicians to ensure timely and accurate service delivery.

Who We’re Looking For:

• A friendly, professional demeanor and a strong commitment to customer service.
• Attention to detail and the ability to manage multiple responsibilities in a fast-paced environment.
• A positive attitude, eagerness to learn, and motivation to grow within the automotive industry.
• Basic computer skills and comfort handling transactions, scheduling, and data entry.
• Previous experience in cashier or customer service roles is a plus but not required.

At Toyota of Tacoma, we believe that every employee plays an important role in creating outstanding experiences for our customers. If you are ready to launch your career, grow your skills, and become part of a team that values dedication and excellence, apply today and join the Toyota of Tacoma family!

Larson Automotive Benefits:

Medical Coverage: Full-time employees are eligible for group medical insurance beginning the first of the month following 60 consecutive days of employment, including a $0 cost plan for employees.

Vision & Dental Insurance: Optional vision and dental plans are available to enhance your coverage. 

Company-Paid Life & AD&D Insurance:

                 o $10,000 in life insurance

                 o $40,000 in AD&D insurance for all benefits-eligible employees

Additional Coverage Options:

                 o Supplemental Life and AD&D

                 o Long-Term Disability (LTD)

                 o Accident Insurance

                 o Hospital Indemnity

                 o Pet Insurance

Wellness & Support Programs

Employee Assistance Program (EAP): A confidential, no-cost program offering support for:

                 o Mental health and emotional well-being

                 o Substance abuse

                 o Financial and legal challenges

                 o Family and relationship concerns

KOFE (Knowledge of Financial Educati