District Loss Prevention Manager, Orlando

Job ID: 260783
Location Name: FL-Florida Mall (0412)
Address: 8001 S. Orange Blossom Trail, Orlando, FL 32809, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Loss Prevention
Remote Eligible:MarketBased

Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.  We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us.  We are united by a common goal - to reimagine the future of beauty.

The Opportunity:

The ideal candidate must be based in Orlando, FL

Sephora LP is constantly evolving to ensure we have products available to delight our clients. Our action-oriented Agents, Investigators and Managers employ leading edge technology in stores, distribution centers and our Field Support Center to positively impact bottom line results. With respect for all, we act safely to resolve theft situations without disrupting the client experience. We operate with transparency, celebrate openly and foster teamwork in pursuit of our goals.

Your role at Sephora:

As a District Loss Prevention Manager, you will be responsible for implementing programs to protect the company’s assets and ensure the safety of employees and clients in their assigned locations. Reporting to the Regional Loss Prevention Manager, you will hire, train and manage Store LP Investigators in their assigned locations.

In addition, you will:

• Develop and implement effective loss prevention strategies to reduce all shrink related factors, paying special attention to the High-Risk stores. Analyze loss prevention activities and shrink performance to identify areas in need of improvement. Partner with store and regional management to identify and resolve shrink problems with appropriate action plans.
• Administer and implement store audits and training programs for cast members on shrink and loss prevention, including methods to deter and handle shoplifting and internal theft. Timely completion of all scheduled store audits and cast member-training sessions in all the assigned stores.
• Ensure store compliance, by management and cast, with all loss prevention and operational procedures established to protect company assets. Investigate all discrepancies, indications of dishonesty, fraud or criminal acts, in accordance with established procedures. Utilize exception based reporting system to cultivate cases. Interview internal employees and cultivate admissions based on company guidelines. Where appropriate, develop investigative cases with a view to criminal prosecution. Partner in all such cases with the Regional Loss Prevention Manager, a Manager or Director of Human Resources or the Senior Vice President Human Resources before Police intervention.
• Directly responsible to ensure that all store loss prevention systems and programs are fully operational, being regularly maintained, and properly utilized, including CCTV, alarms, locks, etc.
• Hire, develop and manage Store Loss Prevention Investigators, and recruit new store investigations staff for stores in the assigned areas.
• Cultivate effective liaison relationships with other retailers, industry groups, police departments, and mall security/ property management teams.
• Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respe