Senior UX Architect

Company

Cox Automotive - USA

Job Family Group

Engineering / Product Development

Job Profile

Sr UX Architect

Management Level

Individual Contributor

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

Yes, 25% of the time

Work Shift

Day

Compensation

Compensation includes a base salary of $97,100.00 - $161,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

The Senior User Experience (UX) Architect is responsible for designing user interfaces and experiences that are intuitive, efficient, and easy to use. The role involves working closely with a cross-functional team to assess product requirements and create interfaces based on a deep understanding of our end users and their goals.

The Sr. UX Architect:

Supports formative research to understand our continuum of end users and what each needs to accomplish their goals.

• Understands product goals and user goals and translates both into an intuitive design structure
• Focused on helping users successfully achieve goals and complete tasks.
• Develops and/or contributes to prototype development so that functional design can be validated by testing with actual users. 
• Communicates functional design to the implementation team.
• Is metric-sensitive and understands that success is based on achieving client satisfaction and revenue goals. 
• Can articulate and execute a strategic vision through persuasion, presentation, internal/external relationships, and leadership by example.

The successful candidate’s portfolio must demonstrate a depth of experience, with an emphasis on UX design for digital applications, including complex, data-driven websites, daily-use products, and mobile apps. 
 
They must consistently translate interaction design concepts across platforms (e.g., desktop, tablet, mobile, etc.) while respecting each platform’s unique interactions and optimizing its benefits.

The Sr. Architect will leverage Interstate, Cox Automotive’s Design System, as appropriate to ensure a familiar user experience across products. The role may also develop new components and design patterns and shepherd them through Interstate’s submission and approval process.

They will aid in mentoring junior and mid-UX Architects within the team.

WHAT YOU'LL DO

• Assist in user research activities, including contextual inquiry, persona and client journey development, heuristic evaluation, usability reviews, etc., to develop a deep understanding of our target customers and business needs.
• Examine web analytics to inform user interactions and designs.
• Establish collaborative working relationships with product, design, content, and development team members to ensure we deliver a highly usable product that generates positive business returns.
• Facilitate user scenario planning and tasks with the Product team.
• Lead the translation of business requirements into simple, highly usable, and compelling interface layouts, defining how the user interacts with site functionality. Create (and lead the development of) comprehensive site maps, user flows, wireframes, and interactive mock-ups/prototypes (lo/high fidelity).
• Integrate personas/segmentations with related deliverables.
• Ensure familiarity with the overall user interface and individual components can be extended and reused.
• Collaborate with technical teams to determine data accessibility and understand technology constraints/advantages for the design structure to ensure products meet performance, scalability, and reliability goals.
• Serve as the primary point-of-contact/facilitator for User Experience on assigned projects.
• Based on research, identify opportunities to create business value and improve the user experience.
• Synthesize findings from usability/heuristic evaluations into actionable improvements. Take recommendations back into the product process.
• Support usability testing by creating working prototypes.
• Provide interactivity expertise and recommendations for existing designs, small projects, and/or 3rd party initiatives.
• Create and support the information architecture of navigation, content, etc.
• Design for mobile devices. Responsive design experience is required.
• Identify strategic opportunities for competitive advantage.
• Design navigational schema based on user needs, content model