Sr. Manager, Outside Counsel Management

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

This role will lead PayPal’s global outside counsel management program, oversee the legal billing team and project management team, and manage outside counsel budgeting and forecasting for the legal department. They will be responsible for creating and executing strategies and programs to maximize cost savings while ensuring high-quality legal support for the entire department. This role will work closely with the Legal Leadership Team to put in place a best-in-class outside counsel management and billing program.

Job Description:

Primary Job Responsibilities 

• Outside Counsel Management: 

• Create and implement PayPal’s outside counsel engagement strategy, influencing and aligning with legal leadership and internal stakeholders. 

• Oversee the law firm vendor lifecycle, including selection, negotiation, management and billing. 

• Manage law firm roster and optimization efforts, partnering with various legal teams and leadership to ensure proper support, expertise, and jurisdictional coverage as PayPal’s needs evolve. 

• Negotiate global law firm agreements, including outside counsel requirement terms, hourly rates and alternative fee agreements. Create competitive rate intelligence and benchmarking to aid in negotiations and ad hoc rate approval and establish processes to improve turnaround time. 

• Implement cost saving initiatives like the preferred firm program to consolidate spend, RFP program to drive increased competition and the AFA initiative to drive budget predictability. Develop improved reporting functionality around these initiatives.  

• Manage rapid response portfolio of high impact priorities from external and internal stakeholders.