Senior Full-stack / Frontend Engineer

Join one of our product teams and develop features with real value for a one-of-a-kind product management system used by 4500+ global companies.

As a leading B2B SaaS company revolutionizing the way product teams around the world build and manage products, we're dedicated to driving growth through innovative strategies. We're expanding our internal Growth team in San Francisco and are seeking a seasoned Senior Full-stack / Frontend Engineer to play a critical role in advancing our monetization and retention efforts.

About the Role

The Growth team’s goal is to make it exceptionally easy for people around the world to discover, trial, buy, and use our suite of products and services. As a result, our team is responsible for driving sustainable business growth by increasing acquisition, monetization, conversion, and retention throughout the end-to-end customer funnel. We use experimentation, customer feedback, and data-driven insights to guide our work and optimize the customer experience.

Your contributions will directly impact our ability to deliver enhanced value to our customers, ensuring they not only choose Productboard but also remain engaged and increase their usage over time.

Key Focus Areas

• Monetization Optimization: Refine our pricing strategies and feature packaging. This includes evaluating how functionalities are offered across different pricing tiers, optimizing the balance between feature availability and user satisfaction, and devising innovative methods to increase customer willingness to pay.
• Retention Enhancement: Dive deep into customer behavior data to uncover trends and patterns leading to churn. Use these insights to guide the development of features and enhancements that drive user engagement, reduce churn, and boost customer lifetime value.
• Product-Qualified Lead Development: Collaborate on building a robust system to identify Product Qualified Leads (PQLs) and connect them with our Sales team, ensuring high-value customers are effectively nurtured and converted.

Day-to-Day Responsibilities

• Collaborate with product, data, and design to build and test experiments focused on improving retention and monetization metrics.
• Lead growth engineering initiatives, sharing best practices and lessons learned across the organization.
• Play a key role in roadmap planning, advocating for technical initiatives that support our monetization and retention goals, and clearly articulating their value to key stakeholders.

Our Tech Stack

As a Senior Full-stack Growth Engineer, you'll leverage your expertise in both frontend and backend technologies within the following stack:

• Frontend: TypeScript, React.js
• Backend: Ruby on Rails, GraphQL, Kafka
• Storage: Postgres, OpenSearch, Redis
• Data Pipeline: Python, Keboola, Looker, Snowflake
• Infrastructure: AWS, Kubernetes, Terraform

About You

• Experience: 5+ years of experience in building web applications with a strong emphasis on both frontend and backend development.
• Growth Expertise: Demonstrated success in tackling growth-related challenges, particularly in monetization and retention.
• Collaborative Mindset: Proven ability to work effectively with cross-functional teams (Product, Marketing, Go To Market) to drive business outcomes.
• Strategic Insight: Deep understanding of key business KPIs such as conversion, engagement, retention, and churn.
• Leadership & Initiative: Strong ability to take ownership of projects, drive them to completion, and influence the direction of initiatives beyond your immediate responsibilities.
• Adaptability & Technical Versatility: Comfortable working within other teams’ codebases (guest dev) and rallying support for growth initiatives.
• Data-Driven Decision-Making: Proficient in using A/B testing tools (Optimizely, LaunchDarkly) for rapid iteration and employing BI tools (Looker, Amplitude, MixPanel) to measure impact.

 

 

About Productboard

Productboard exists to help the best product minds out there make products that matter, together. We believe we all deserve to live in a world filled with extraordinary products - products that exceed our expectations in both functionality and delight.

That is why we made our purpose-built and customer-centric product management platform that helps organizations get the right products to market, faster. More than 6,000