Vice President of Operations

 

 

Position Title: VICE PRESIDENT, OPERATIONS - NYC 

Salary: $165,000 - $190,000 / year

Other Forms of Compensation: Annual bonus potential 

 

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.

 

Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.

 

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Click here to view the step-by-step instructions to refer a friend to this position.

Job Summary

We are seeking a dynamic, experienced VP of Operations to lead this dynamic global corporate account. This role demands an experienced, entrepreneurial leader with significant experience in exceeding client expectations within the Food Service/Hospitality industry. The VPO is responsible for establishing and directing standards for food, beverage, and conference services; they work effectively both interdepartmentally and with other Compass Group sectors. This individual will have excellent client relations experience and must possess an outstanding track record of leading high performing teams. Our VP of Operations works closely with the RVP, site leaders, and senior client partners to determine & implement strategy, priorities, and direction for operations across all account locations. The ideal candidate is comfortable with change, taking measured risk, influencing decision-making, as well as operational execution and managing multiple P&L'S.

 

KEY RESPONSIBILITIES INCLUDE:
-  Meets commitment to results for all areas of responsibilities. Including but not limited to: Client Retention and Satisfaction, Financial Performance and Requirements, Regulatory Compliance, Purchasing Requirements, Culinary Programs and Standards, Human Resources Management, Retail and Marketing Programs

-  Directs business to achieve high performance as measured by the company KPI's, comfortable participating in strategic planning meetings to continue to design and develop the program

-  Ensures proper management of resources, sales, finance, human resources, and customer service with full P&L accountability.

-  Successfully builds relationships at all levels of the client organization

-  Identifies client's needs and makes recommendations accordingly

-  Communicates account progress and new Company programs to client

-  Conducts and/or monitors customer, client and associate satisfaction surveys

-  Delivers the corporate communications and priorities to both the account team members and clients

-  Communicates effectively interdepartmentally and with sector partnership leaders (FLIK/RAPPORT)

-  Develops and monitors realistic and accurate budget and forecasts.

-  Ensures the account is meeting financial performance and client forecasts

-  Ensures that Operations Team members are performing their responsibilities effectively

 

PREFERRED QUALIFICATIONS:

-  Bachelor's degree is preferred, or equivalent professional experience

-  Higher education background preferred

-  10-15 years upscale food service experience, including 10 years at the management level and five to seven years' experience of multi-unit management

-  Experience in personnel management including hiring, supervision, evaluation and succession planning

-  Able to pivot and manage multiple priorities, with an eye always on big picture and strategic goals

-  Makes busin