Middle Office Operations Senior Associate

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to join the Middle Office Operations team which provides services including Instruction Capture & Processing, Derivatives & OTC Processing, Asset Servicing, Security Lending, Reconciliations, and Investment Book of Record (IBOR) analysis to Global Investment Manager’s Front and Middle Offices. 

Job Summary

As a Middle Office Operations Senior Associate within the IBOR team, you will be responsible for the accuracy and timeliness of IBOR reporting and ensuring that our clients receive a first-class service. The Investment Book of Records (IBOR) operations team provides clients with reporting used for investment decision-making, liquidity management and performance reporting. 

Job Responsibilities

• Play a lead role for the EMEA IBOR team and act as the point of escalation
• Oversee large components of the daily operational activities essential to the construction and delivery of client reporting (IBOR)
• Build solid relationships with internal stakeholders and maintaining a strong partnership with global IBOR teams
• Work with management of global IBOR teams based in Europe, APAC and US to achieve 100% timeliness and accuracy and seamless integration in a ‘follow the sun’ model
• Ensure successful implementation of change activities related to new and existing clients
• Influence and build strong relationships across multiple levels of the organization
• Work cross functionally with technology, service, product and other operations teams to manage the entire IBOR service delivery
• Enhance operational efficiencies through automation tools such as Alteryx and UI Path
• Emphasize on risk management and mitigation through reduction in manual touch-points and partnership with Technology and Product Development teams

Required Qualifications, Capabilities and Skills

• Extensive experience working in Middle Office Operations or similar Fund Administration role
• Demonstrated leadership and experience coordinating daily tasks and deliverables amongst the team
• Strong aptitude and interest in risk management and achieving operational efficiencies
• Excellent communication skills and ability to deal with senior internal stakeholders
• Strong analytical skills and ability to investigate and solve complex data-related issues
• Attested track record of working to deadlines, with accountability and responsibility for independent workload
• An individual who appreciates working in a multicultural and dynamic environment

Preferred Qualifications, Capabilities and Skills

• Proven ability to lead teams across multiple locations along with extensive understanding of OTC instruments / Exchange Traded Derivatives / Fixed Income Securities / Equity products
• Ability to work with and have a thorough understanding of responsibilities of other products (Transfer Agency, Fund Accounting, Asset Servicing, Trade Processing)

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
   We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.