Regional Social Work Manager

THE SALVATION ARMY

NORTH & CENTRAL ILLINOIS DIVISION

City Mission

Position Description

 

 

 

POSITION TITLE:                                             Regional Social Work Manager

LOCATION/DEPT:                                             CITY MISSION

REPORTS TO:                                                   Director of City Mission

FLSA CATEGORY:                                            Exempt

STATUS TYPE:                                                  RFT

PAY CODE:                                                      206 ($67,000)

 

OUTCOMES

Responsible for the coordination and integration of all Social Services ministries among Salvation Army units and resources within an assigned region of the City of Chicago. Responsible for the full implementation of the Pathway of Hope model within the assigned region.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Administration and Planning

1. Team Development
   1. Provide professional direction in order to coordinate all program ministries within service region.
      1. Program services are delivered and coordinated in a fully integrated manner within the context of overall corps ministries.
      2. Ongoing review and evaluation of program outcomes result in improvement of service delivery.
   2. Pathway of Hope and Case Management Support
      1. Manage the implementation of Pathway of Hope throughout the region, including staff training and review of outcomes.
      2. Provide ongoing supervision and administrative oversight for assigned region in the implementation of Pathway of Hope
      3. Ensure quality of local data and reporting of information that will support national and territorial POH program outcomes.
   3. Maintain excellent communications among all parties within the Region and Division.
      1. Ensure effective communication and mission effectiveness through weekly meetings with officers and program staff.
      2. Regularly meet with Divisional Pathway of Hope Project Manager and The Regional Team to review the implementation of City Mission strategy in order to capitalize on successes, address concerns and share best practices.
      3. Regularly meet with Divisional Pathway of Hope Project Manager to review the strategy implementation, celebrate successes, address concerns, and share best practices.
   4. Establish and maintain collaborative relationships throughout the regions in order to meet mission objectives.
      1. Support team building at Divisional Pathway of Hope Meetings, Regional Meetings and Corps Officer Meetings including (but not limited to) Corps Officers, City Mission Team Facilitator, Corps Emergency Assistance Worker, Corps leadership, volunteers and key representatives from other SA programs.
2. City Mission and Divisional Pathway of Hope program support and consultation
   1. Participate as part of the City Mission Management Team
      1. Attend monthly Management and Divisional Pathway of Hope Team Meetings
      2. iShare with Program Managers and Divisional Pathway of Hope Coordinators updates on corps activities and resources.
   2. Provide ongoing support to the City Mission social service programs and Divisional Pathway of Hope Project Manager
      1. Participate in QA file reviews and make recommendations based on these reviews
      2. Provide program support and guidance during critical times.
      3. Provide clinical and administrative supervision for programs when the Director is unavailable.
3. Resource Development
   1. Strengthen program ministries by actively seeking additional resources.
   2. Provide community and SA resources at Regional Meetings, Corps Team Meetings and Divisional Pathway of Hope Team Meetings.
   3. Ensure quality of POH planning and implementation by participation with POH planning and program development at sites.
4. Staff Development
   1. Provide professional support to staff through the training, tools and resources required to deliver quality services across the region.
   2. Plan, conduct and/or participate in workshops and other training events at the territorial, divisional or local level, as requested and/or assigned.

Clinical Intervention/Case Management Support

1. Consultation Services
   1. Provide case consultation to Social Services Coordinator, Corps caseworkers with crisis intervention (emergency assistance) and case management.