Account Executive, Alliance Integrations (Salesforce)

Description

Sprout Social is looking to hire an Account Executive, Alliance Integrations to the Revenue Partnerships team.

About Alliance Integrations

Sprout Social and Salesforce have closely partnered since 2022 and we are proud to be Salesforce’s preferred social media management solution.  Together, we’ve contemplated and delivered how to bring the best of Sprout into the flow of work in Salesforce. With Sprout’s Service Cloud integration, customer and social data come together to:

• Break down organizational silos
• Give the full omni-channel C360 view of a customer
• Centralize insights to support fast decision making
• And build loyalty while moving at the speed of social

Our Agentforce integration empowers human agents to be more efficient and empathetic with their customers -- with instant access to the full picture of a customer's interactions across all channels.  These integrations are a competitive differentiator for Sprout and represent a significant opportunity to deliver tremendous value to our customers as well as growth to our business.   Sprout will continue to invest in powerful integrations to Salesforce as well as those to new alliance and channel partners. 

Why join Sprout’s Alliances & Channels team?

Sprout’s alliance partnerships are essential to running and scaling the business. Joining our Alliances & Channels team is an opportunity to accelerate your career.  We’re a winning team selling the leading social media management platform for businesses.   You’ll be at the forefront of amplifying our brand in the marketplace, with high visibility and impact to our growth. As part of this team, you’ll work alongside some of the sharpest minds in the industry and with some of the biggest brands in the world ​​including DoorDash, General Mills, Trello, Make-a-wish Foundation, Edelman, and Blue Cross Blue Shield. And the real kicker? You get to design your own career and follow the path that’s best for you. Wherever you want to go, we’re committed to helping you get there.

What you’ll do

As a seasoned Account Executive specializing in Alliance Integrations, you will strategically manage and expand an assigned portfolio of enterprise accounts, with an initial focus on driving adoption and revenue growth through Sprout Social’s Salesforce Service Cloud integration. You will cultivate and leverage strong, multi-level relationships within these accounts to identify and close significant expansion and upsell opportunities, directly contributing to and exceeding established sales targets.

Your key responsibilities will include:

• Proactively identify, develop, and close complex sales opportunities for the Salesforce Service Cloud integration within your existing enterprise customer base.
• Take ownership of your sales performance, consistently exceeding activity targets for prospecting and meetings to build a robust and predictable pipeline that ensures consistent quota attainment.
• Establish deep and influential relationships across your assigned accounts through effective multi-threading, engaging with executive leadership (VP-level and above) as well as key end-users.  Engagement will include both key customer and Salesforce relationships to create a cohesive and effective co-selling motion. 
• Expertly identify new and strategic Service Cloud integration opportunities and collaborate closely with core account teams to ensure comprehensive account growth.
• Drive outbound pipeline generation through strategic networking, targeted cold outreach, and proactive prospecting within current Sprout Social customers and new, aligned target accounts.
• Independently manage the full sales cycle for Salesforce integration opportunities, encompassing lead generation, sophisticated deal strategy, value-based pricing and packaging, and effective deal closure.
• Serve as a subject matter expert, empowering and enabling the broader account team with comprehensive knowledge of Salesforce integration use cases and technical specifications.
• Maintain meticulous and accurate account and opportunity forecasting within CRM.
• Actively leverage your professional network to generate new business opportunities through our Salesforce partnership.
• Analyze account data to identify key trends and insights, effectively communicating these both internally and externally to drive strategic action.
• Champion and ensure the highest levels of partner and customer satisfaction throughout the engagement lifecycle.
• Strategically i