Manager, AI Enablement Product Owner

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The AI & MarTech Product team is looking for an experienced and passionate Product Owner to join and deliver on the EBI MarTech roadmap - helping consumers receive relevant, contextual messaging across multiple channels. Through close collaboration with data science, marketing, engineering, analytics, data governance, and operations teams in a matrixed environment – you’ll successfully drive the delivery of game changing features that help customers have meaningful engagements with Xfinity.

This position is responsible for leading agile teams in executing a unified, integrated roadmap to deliver best-in-class AI solutions and MarTech capabilities serving customers and employees in a scalable & cost-effective way. These capabilities focus on AI enablement solutions, platform automation, and building accelerated frameworks to support omni-channel experiences and drive speed to market and increased business value.

Job Description

Reporting directly to the Product Manager, you’ll be part of a supportive Strategy & Product Management team and your focus will be translating the product vision into executable technical requirements and managing the feature delivery roadmap. 

Core Responsibilities

• Develop and maintain 3-6 month feature roadmap that considers marketing strategy, stakeholder needs, current & future state architecture, and the end user 
• Identify new areas of opportunity to further optimize our AI enablement strategy and deliver accelerated solutions powered by machine learning and data science insights 
• Partner with product managers, delivery managers, architects, data science, scrum masters, engineers and business stakeholders to evangelize the best solutions and facilitate execution 
• Work with key stakeholders to ensure technical requirements are accurately captured and prioritized to ensure successful delivery & adoption 
• Be a key member of agile rituals (Scrum, Sprint Planning, Grooming/Refinement, and Retrospectives) to deliver roadmap features and enhancements 
• Participate in and support quarterly planning processes 
• Create & manage features & backlog, track and escalate relevant blockers or issues 
• Support end user change management and training 
• Collaborate closely with security, privacy, and compliance SMEs as well as immediate team to analyze relevant risk and compliance concerns 
• Work with leadership to manage risk and functional items appropriately 
• Leverage data, analytics, research, design and business understanding to ensure successful platform solutions and give our customers great experiences 
• Partner with architecture and engineering teams to ensure ongoing support and operations of key marketing technology platforms  
• Manage our “team brand” by promoting a customer-obsessed culture, maki