Asset Protection Specialist
HelloFreshAbout the role
<p><strong>Asset Protection Specialist Overview</strong></p> <p><em><strong>Shift: Wednesday to Saturday - 3:30pm to 1:00am</strong></em></p> <p><strong>You will…</strong></p> <ul> <li>Conduct internal theft investigations while strictly adhering to policy and procedures and AP leadership guidance.</li> <li>Identify theft trends by leveraging technology, reporting and surveillance tactics.</li> <li>Drive a theft prevention culture by implementing action plans of AP leadership to reduce shortage by improving processes and standards.</li> <li>Identify, escalate, and support internal theft investigations at the direction of AP leadership.</li> <li>Prevent theft by gathering intelligence and communicating important issues.</li> <li>Understand and appropriately use video systems to monitor theft activity and support internal cases.</li> <li>Respond to incidents and submit appropriate documentation for all incidents following AP standards.</li> <li>Lead a physical safety and secure culture for our employees by modeling and setting an example to others.</li> <li>Provide service and a working experience that meets the needs of the team members and management teams.</li> <li>Demonstrate a culture of ethical conduct, safety, and compliance.</li> <li>Perform other duties based on business needs in a fast-paced environment.</li> <li>Work with HR, ER, LR and Operations with the utmost regard for the safety and health at HelloFresh.</li> <li>Assist safety, claims, and management teams during accident or injury investigations.</li> <li>Assist with the site emergency action plan and liaison with local first responders when needed.</li> <li>Use continuous improvement principles to identify ways to improve our standards and outcomes.</li> <li>As a partner to the business, you effectively listen, build rapport, and communicate at all levels; have confidence sharing ideas as a trusted advisor.</li> <li>Recognize and resolve situations that are ambiguous or challenging, focus effort on meeting or exceeding goals, and provide ways for improving efficiency.</li> <li>Identify the system component that is causing the error, as well as the options available for resolving it and completing the task.</li> </ul> <p><strong>You have…</strong></p> <ul> <li>High school diploma or equivalent</li> <li>Must be at least 18 years of age or older.</li> <li>Preferred 2-3 years of retail or distribution asset protection experience.</li> <li>Welcoming and helpful attitude toward visitors and employees</li> <li>Learn and adapt to current technology needs.</li> <li>Effective communication
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