Senior People and Culture Business Partner

Description

Why join our team at Definiti? If you enjoy tackling challenges and believe in delivering exceptional client service, Definiti may be perfect for you. You can make a difference by helping to improve and secure many retirements, while also helping to grow a dynamic organization. Most roles are fully remote, so you need to be comfortable using technology, be productive in a home office with a reliable internet connection to stay in touch with your team and deliver high-quality service to our clients. Definiti supports your professional growth through comprehensive training and industry credentials and certifications.

Definiti is a national retirement services company that helps clients manage and administer their retirement plans. We help clients define what's possible and what’s next for their retirement plans.

PURPOSE OF POSITION

The Senior People and Culture Business Partner (PCBP) is responsible for enhancing people leadership capabilities through targeted development programs and coaching. This role ensures resolution of employee relations matters and workforce planning. The PCBP plays a key role in maintaining workforce continuity by managing leave of absence (LOA) activity and advising on staffing impacts. Strong partnerships with People and Culture, Operations, and Finance are critical to be successful. 

PRIMARY DUTIES AND RESPONSIBILITIES

Leadership Effectiveness

• Design and implement leadership development initiatives for supervisors
• Partner with leadership to evaluate and improve organizational structure and team effectiveness
• Provide coaching to supervisors on topics related to talent development and performance management
• Support the annual performance review and talent development planning processes

Employee Relations

• Serve as a trusted advisor to supervisors for performance concerns, policy interpretation, and corrective action
• Conduct or support investigations into employee relations issues; document findings and recommend actions
• Ensure consistent application of policies, practices, and standards 
• Conduct stay and exit interviews and compile data to identify trends
• Maintain compliance with federal, state, and local labor laws

Leave of Absence Management

• Track and manage LOA activity
• Partner with business leaders to assess and plan for workforce coverage during periods of increased LOA volume
• Coordinate with internal People and Culture partners and third-party administrators to ensure timely and accurate LOA communication and documentation

Company Culture

• Promote a positive, inclusive, and accountable work environment 
• Support employee engagement initiatives across the company
• Analyze and share workforce data and trends to inform leadership decisions related to retention, engagement, and staffing

Requirements

COMPETENCIES REQUIRED

• Ability to work in fast changing environment supporting continuous growth of the Company
• Strong verbal and written communication skills, to include influencing others and conflict management
• Display keen attention to detail for accuracy with strong analytical and problem-solving skills
• Possess strong planning and organizational skills to successfully manage multiple priorities simultaneously
• Demonstrate sound judgment when making decisions and operate with discretion and integrity
• Ability to assess issues as they arise, maintain composure under pressure, and develop thoughtful and appropriate responses
• Knowledge of HR principles and best practices for employment law, talent management, workforce planning, and engagement
• Ability to acquire a thorough understanding of the Company’s hierarchy, jobs, qualifications, compensation practices, and the related administrative practices
  

EDUCATION AND QUALIFICATIONS

• High school diploma or GED required 
• Bachelor's degree required
• 3+ years of experience working in a Human Resources capacity for a multi-state employer
• 5+ years of experience as a Business Partner or related position required
• Working knowledge of federal and state regulations and the ability to deal sensitively with confidential material
• Working knowledge of HR functions and procedures (e.g., compliance, leave management, pay and benefits, recruitment, training, and development, etc.)
• Microsoft Office skills to include Outlook, Word, PowerPoint, and Excel; ability to navigate web-based programs
• HR designation (SHRM or HRCI) preferred

REMOTE WORKING REQUIREMENTS