Partner Acceleration Leader – HealthCare Providers Industry

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

The world of work is one of the most pressing issues that business leaders face today and, as the defining enterprise platform of the 21st century, ServiceNow is poised to be the platform of choice to tackle this critical imperative. But we will not do it without a robust partner ecosystem leading partner offerings and solutions and that’s exactly where this role comes into play. The Healthcare and Life Sciences Partner Acceleration Lead will join our Partner Acceleration team as part of our Global Partners and Channels Organization (GPC) team that is at the forefront of driving ServiceNow’s growth to $20B and beyond.

The Partner Acceleration team has set a goal to drive profitable revenue by building an effective Partner GTM engine, identification and monetization of breakthrough Offerings, Embedded Solutions with our broader partner ecosystem. The Partner Acceleration lead - Healthcare Industry is an exciting role that will own and be accountable for developing and executing the Partner GTM strategy for the Healthcare Industry. This role will be accountable for collaboratively developing NOW’s partner Offerings strategy for the Healthcare industry with a keen focus on providers, activation of partners, ownership of partner heat-map by geo/segment, assisting with partner engagement for Industry use cases’, TAM and Partner IP monetization scenarios with specific focus on development of new joint GTM business and commercial models with designated partners (primarily with System Integrators) that will scale to accelerate NOW growth to $20B+.

At a business level, you will be working with ServiceNow stakeholders to create and execute against our most pressing Healthcare Providers Industry personas and business imperatives. As a result, the successful candidate will possess deep Healthcare Providers Industry knowledge and domain expertise, program management skills, ability to drive measurable outcomes with the partner ecosystem, and should have a track record of demonstrated cross functional exec collaboration in a high-profile consulting/services/software organization that required securing consensus on key initiatives & priorities against targeted outcomes in a complex global high growth company. This individual will also need to be adept at internalizing the Global Partners and Channels op model principles to enable & accelerate NOW growth. You will be measured on Healthcare Providers Industry revenue you are able to drive by engaging with SI partners.

Primary focus:

· Own and Drive Partner GTM strategy for HealthCare Providers Industry

· Drive Sell- with and Sell-through revenue by working closely with SI partners

· Global focus

· Help identify, ideate, cultivate, monetize, and scale new Healthcare Providers Industry Offerings and Embedded Solutions that fundamentally transform the world of work. We classify partner Offerings as opportunities for a partner’s thought leadership IP to be coupled with the ServiceNow platform to create something net new to drive implementation or managed service revenue for partners and license revenue for ServiceNow.

· Work very closely and collaboratively with ServiceNow’s Industry GTM team and Industry Product teams as key stakeholders.

· Work closely and collaboratively with global & regional GPC staff and extended staff members to cross functionally align and vertically operationalize and localize the GPC global operating model principles, initiatives and programs leveraging the following three global-geo op model tenets.

· Partner Segmentation/Coverage, GTM Alignment & Governance, as well as a consistent & predictable Joint GTM Engagement approach with SI partners.

Additional Responsibilities:

• Drive measurable outcomes with the partner ecosystem through prioritized industry Offerings and Embedded Solutions across the Healthcare providers industry - specifically offerings that address customer needs and drive revenue pipeline

• Work strategically to identify new Healthcare and Life Sciences industry specific ‘use cases and solutions’ with key partners and build the associated partner industry plan including joint GTM and marketing campaigns a