Director of Retail Stores, West Coast

WHY WORK FOR VALENTINO

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. 

 

WHAT WE BELIEVE IN

Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.

WHO WE ARE LOOKING FOR

 

 

A Director of Retail Stores for our West Coast Region based in the West Coast (preferably Los Angles). The Director of Retail Stores is a key leadership role within the retail management team and reporting to the VP of Retail. He/she is responsible for leading the retail stores in delivering exceptional results and providing the highest standard of Valentino client service and engagement, always striving for excellence. The Director of Retail Stores is responsible for defining and executing strategic action plans to ensure a strong control and deliverables of KPI's, product strategies, and client retention activities. He/she drives results through his/her team by holding Store Manager/ Store Directors accountable for CRM, client development, and overall business performance.

 

Key Responsibilities:

 

Store & Network Development:

• Drive and maximize sales performance to consistently achieve the overall sales target objectives while ensuring operational integrity and monthly profitably plans.
• Drive the implementation of company strategies by coaching, motivating, and supporting the store management teams; ensuring there is strong adoption of and understanding of company strategies.
• Conduct store visits on a consistent basis and evaluate stores in the following key areas - management of team, motivation of team, merchandise, brand knowledge, product knowledge, storytelling, selling strategies, client journeys, competitive knowledge, KPIs, FOH/BOH standards, operational processes, store and staff productivity, business strategy and business tools; Develop store and process enhancements as needed.
• Follow very closely all KPI’s as regard to productivity, Client KPIs, cost control and inventory control (shrinkage) and develop measurable action plans to optimize growth.

 

Strategic and Business Planning:

• Analyze sales and the different levers in driving business to identify trends and opportunities and develop strategic action plans.
• Understand and analyze the competitors, local economies, market trends and general conditions that will affect the business over the short and long term and to detect and propose potential new projects for the company.
• Partner with regional operation to ensure store teams are trained and equipped to support omnichannel services and provide an exceptional customer experience.
• Demonstrate effective managerial competencies: team building, collaboration, lead change initiatives.
• Periodic comprehensive reporting to management with strategic content.
• Support the creation of the budget and forecast sales and expense plan by store through close collaboration with Stores Managers, F