Global Education Content Consultant
ILIA BeautyAbout the role
ILIA Beauty is seeking a highly experienced Global Education Content professional to support the execution of global education initiatives across product launches, retailer training, and brand education. This role is designed for a seasoned beauty education expert who has deep experience creating best-in-class training content for prestige beauty brands and top-tier retail partners, and who can operate independently from day one.
This consultant will serve as a key executional partner to the Executive Director of Global Education, owning the development of retailer-ready education materials, certification content, and launch assets across global markets. The ideal candidate brings a strong understanding of how education comes to life within retailers like Sephora or ULTA and knows how to translate brand vision into clear, compelling, and actionable training tools.
This role is remote.
RESPONSIBILITIES
Product Launch & Retail Education Execution
Lead the development of launch-ready education materials across global markets, ensuring consistency, accuracy, and retailer relevance
Create shade matching tools, undertone guidance, and comparison charts tailored for in-store and digital education environments
Develop retailer-specific training documents, including sell-in guides, quick reference tools, and certification materials
Build LMS modules, certification quizzes, and assessment content aligned to retailer education standards
Partner with Creative and Marketing teams to write educational video scripts, application walkthroughs, and product storytelling content
Education Content Development
Write clear, expert-level product education scripts covering application techniques, shade guidance, and key selling points
Develop retailer-facing FAQs, objection handling, and troubleshooting guides
Create social-first and video-forward education content that supports both retail and brand-owned channels
Ensure all education materials reflect ILIA’s clean beauty positioning, inclusive shade philosophy, and prestige standards
Project & Cross-Functional Collaboration
Independently manage education timelines and deliverables across multiple launches and initiatives
Coordinate with external vendors (video production, graphic design, LMS partners) to execute education assets on schedule
Maintain and organize the global education asset library and digital training resources
DELIVERABLES
This role is accountable for producing:
Launch-specific product training documents
Retailer certification modules and assessment materials
Educational video scripts and supporting content
Shade matching tools and reference guides
Project timelines, status updates, and delivery recaps
Requirements
5+ years of experience in beauty education, global training, or education content development for prestige beauty brands. Prior examples of work or portfolio are required to be considered for this position.
Proven track record creating retailer-ready education materials for partners such as Sephora and ULTA
Deep understanding of makeup artistry, application techniques, shade matching, and complexion education
Exceptional writing skills with the ability to translate complex product information into clear, compelling education
Hands-on experience with LMS platforms, training certifications, and digital education tools
Highly autonomous working style with the ability to execute quickly, manage priorities, and problem-solve independently
WORKING RELATIONSHIP
Reports directly to Executive Director of Global Education
Attends weekly sync meetings
Collaborates with Marketing, Creative, and Sales teams as needed
Works remotely
SUCCESS METRICS
On-time delivery of all educational materials per launch timeline
Quality of train
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