Sales Support Coordinator

What we do?

Aion Bank is a fully regulated European bank and credit institution, combining Vodeno’s cutting-edge, private blockchain-based platform with its ECB banking license, strong balance sheet, and deep regulatory expertise. Our mission is to provide a comprehensive suite of embedded banking solutions, enabling businesses to seamlessly integrate financial services into their offerings.

As part of the UniCredit Group, Aion Bank and Vodeno will accelerate their digital banking offer in strategic markets and will act as a sandbox for innovation for the wider UniCredit Group. Aion Bank and Vodeno's existing Banking-as-a-Service (BaaS) offering across key European markets, including Germany and Poland, will see the bank embed its services - ranging from account access and deposits to lending, payments and loyalty programs - directly into non-banking digital platforms, facilitating seamless customer experiences.

At Aion Bank, our biggest strength is our people—a team of highly intelligent, creative, and ambitious professionals who thrive in a fast-paced, innovative environment. We believe in delivering results while fostering a culture of passion and collaboration.

Our biggest strength is our people - a group of highly intelligent, creative, result-driven and ambitious individuals who always rise to the challenge. Together, we create a positive, energetic and fast-paced work environment. We stay professional in getting things done, but remember not to leave our passion and fun behind.

We are currently looking for a Sales Support Coordinator ready to join our adventure and share our ambition.

What you will be doing?

You will support the processes which are related to our clients and commercial actions, mainly through the following: 

• managing sales CRM (HubSpot) by entering and maintaining accurate client data, tracking leads, and generating reports
• preparing sales presentations and other client-related documents
• assignment of client leads coming from our website to appropriate Sales team members and monitoring if the leads are followed up  
• monitoring progress of leads and Sales Team activity and correction of data/ dashboard when necessary 

You will have an influence on our sales governance processes by: 

• identifying, building relationships with key decision makers and stakeholders
• verification of internal checks and collaboration with key stakeholders in the areas of Compliance, AML, Credit Risks, Product, Finance, Legal, Delivery teams
• ensuring that sales guidelines and standards are followed with all approvals in place 
• maintenance of repository with minutes and approvals 
• ensuring that contract signing process is realised with legal teams

You will be responsible for reporting related to clients and commercial actions particularly by: preparing reports and presentations with regards to sales pipeline on demand and providing evidences to internal or external audits. 

You will manage all post-sales activities for our clients by maintaining positive client relationship, support and issue resolution and cross-selling opportunities identification. 

Skills you should have

• Minimum of 2 years of relevant work experience, preferably within client-related roles, ideally within fintech or SaaS space
• Entrepreneurial and proactive mindset to drive positive results for our clients and our company
• Proficiency in preparing PowerPoint documents
• Experience and knowledge of working with CRM system (best with HubSpot) 
• Excellent written and verbal communication in English
• Ability to manage multiple projects and work streams concurrently without loss of quality
• Strong attention to detail and accuracy
• Great organisation and time management skills
• Ability to build and develop strong relationships with others across different teams and organisations
• Team player who will collaborate and work well within own, and cross functional teams

What we offer

You will get an opportunity to work in an innovative, digital bank applying state of the art approaches and technologies. 
Unless limited by banking regulations we offer a flexible form of contract.
You will be provided an Individual Development Budget, dedicated to enhancing your professional skills.
If your role permits, we also offer flexible work location: home/office —  according to your preference. 
You and your closest family will be covered with VIP-level private medical care which includes dental treatment and a hospitalisation package. 
We care for our colleagues’ well being, there