Digital Marketing Client Specialist

Job Description

The Client Account Executive (CAE) oversees and manages the workflow and execution of various multi-channel marketing campaigns. The CAE works within the account team to execute activities for our client accounts. CAE responsibilities include:

• Creates presentations, sets up meetings and communicate with clients and account team
• Participation in project planning and scheduling
• Coordinate with internal and external digital teams
• Stay current on digital marketing strategies and tactics
• Gathering internal and external quotes
• Develop and manage launch and production schedules
• Manage all project workflow with production teams
• Coordinate outside vendor production
• Pursue and process approvals from account team, clients and production teams
• Communicate project status and changes with account team, clients and production team
• Prepare data processing specifications and perform audits
• Assist in managing the workflow of projects from sales through production and close
• Ensure client sign-off on all phases of production
• Provide proofing and audit of campaign materials and deliverables
• Update client status reports
• Assists in resolving problems with projects
• Manage all cost tracking and ensure project is billed correctly
• Process invoices and procure approvals on a timely basis
• Process and distribute daily, weekly, monthly, quarterly, or annual reports to internal and external customers
• Prepare data processing specifications and perform audits
• Ensure client sign-off on all phases of production
• Update client status reports
• Develop and compile competitive reviews
• Serve as liaison between client and creative, production, and data
• Prepare well-organized, clear and concise memos, conference reports and documentation
• Track program results and generates response reports
• Other duties as assigned

Qualifications

• BS degree in Business preferred, Marketing or Communications, or comparable experience
• 2 – 5 years of experience in related account support role
• Excellent written & verbal communication skills
• Able to work independently; self-starter, with strong initiative
• Highly organized and detail-oriented, while coordinating multiple projects simultaneously
• A strong MS Excel, Word and PowerPoint expertise is a must
• SalesForce.com application experience a plus
• Must be familiar with the use of presentations, meeting minutes, and status reports
• Automotive marketing or digital media experience a plus

Salary Range: $62k - $75k

Additional Information

When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

• Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon
• DE&I: https://www.epsilon.com/us/about-us/diversity-equity-inclusion
• CSR: https://www.epsilon.com/us/about-us/corporate-social-responsibility
• Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog

Great People Deserve Great Benefits

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer.  Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, c