Clinical Operations Manager

Job DetailsJob Location: Cottonwood Heights, UT 84121Position Type: Full TimeSalary Range: $60,000.00 - $65,000.00 Salary/yearJob Title: Plastic Surgery Clinic Office Manager – 22 Plastic Surgery and Spa MD 

Location: Cottonwood Heights, Utah 
Employment Type: Full-Time 
Reports To: Practice Manager 

22 Plastic Surgery and Spa MD is a patient-centered plastic surgery clinic dedicated to providing exceptional surgical and non-surgical care in a welcoming, professional environment. We are seeking an experienced, highly organized Office Manager to oversee daily operations and ensure an outstanding experience for both patients and staff. 

The Office Manager plays a key leadership role in the clinic, responsible for managing administrative operations, supervising staff, optimizing workflows, and supporting the financial and operational health of the practice. The ideal candidate is proactive, detail-oriented, and experienced in medical practice management—preferably within plastic surgery, aesthetics, or a specialty medical setting. 

Key Responsibilities 



Oversee day-to-day clinic operations to ensure efficiency, compliance, and exceptional patient service 





Manage, train, and supervise front office and administrative staff 





Develop and maintain office policies, procedures, and workflows 





Coordinate scheduling, staffing, and patient flow 





Manage billing, coding, insurance processes, and revenue cycle oversight (in coordination with billing staff or vendors) 





Monitor accounts receivable, expenses, and basic financial reporting 





Ensure compliance with HIPAA, OSHA, and other regulatory requirements 





Serve as a point of contact for vendors, service providers, and consultants 





Address patient concerns and resolve issues professionally and promptly 





Support marketing, patient retention, and practice growth initiatives as needed 


QualificationsQualifications 



Minimum of 3–5 years of experience in medical office management 





Previous experience in plastic surgery, cosmetic medicine, dermatology, or another specialty practice strongly preferred 





Strong leadership, communication, and interpersonal skills 





Knowledge of medical billing, insurance, and practice management systems 





Excellent organizational skills with the ability to multitask and prioritize 





Proficiency with EHR/EMR systems and Microsoft Office or similar software 





Professional demeanor with a strong focus on patient experience 



Preferred Skills 



Experience with aesthetic practice workflows and elective procedure scheduling 





Familiarity with cosmetic financing options and concierge-style patient care 





Marketing or patient conversion experience is a plus 





Knowledge of Microsoft Office 365 preferred