PT TELECOMMUNICATOR 3

Part Time Telecommunicator 3

Salary is commensurate with experience.

Dauphin County Emergency Management Agency is currently accepting applications for the part-time, varied shift position of 911 Telecommunicator 3.  An employee in this position receives and dispatches 911, emergency and non-emergency calls from the public, fire and ambulance personnel, equipment and services.  He/she receives and directs telephone, radio and data communications, collecting pertinent information and dispatching units using radio and computer-aided dispatch system; determines priority, nature and location of emergency and non-emergency calls and status of units on and off assignment; maintains complete and accurate records, logs and reports on calls for a variety of services; operates a variety of teletype, computer, and radio equipment, monitors equipment for correct functioning, making record checks, computer entries, confirming and updating status of warrants; provides emergency medical, fire, and police pre-arrival and/or post-dispatch instructions; operates various types of communications equipment in a calm and competent manner including digital encoding alarm or units/personnel and a Telecommunications Device for the Deaf (TDD). Salary is commensurate with experience.

Minimum Training and Experience

• Graduation from high school or an accredited equivalency program.
• Attainment of verified (by valid, County-administered examination) typewriting/data entry rating of 25 words-per-minute (25 WPM).
• Maintain Call-Taker qualifications.
• Qualifications in four (4) operative emergency dispatching positions.
• Satisfactory completion of 6 months service as a Telecommunicator II (including all prescribed instruction and position qualifications) in addition to maintaining PEMA certification. 
• Maintain NEAD certification. 
• Satisfactory completion of prescribed Agency Telecommunicator III training program and associated evaluation.

Dauphin County is an equal opportunity employer and is committed to an inclusive workplace free of discrimination and harassment. Dauphin County prohibits discrimination and harassment of any type and affords equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local laws.