Student Assistant- Financial Aid & Coaching

Department Overview:

The Universities of Wisconsin Administration assists in establishing policies, planning the programmatic financial and physical development of the Universities. UWSA supports the Universities in delivering transformative educational outcomes and research that expands the boundaries of knowledge. We work to extend the value of our universities beyond the boundaries of the campuses, seeking to enhance the quality of life for all in Wisconsin and beyond, in fulfillment of the Wisconsin Idea. The Office of Online & Professional Learning Resources is the online and Continuing/Professional Education arm of University of Wisconsin System. We work in partnership with all UW System campuses to offer continuing education and lifelong learning opportunities—fulfilling the “Wisconsin Idea” of extending the university’s resources to every corner of the state.

 

Anticipated Start Date

10/10/25

Anticipated End Date

5/22/26

Anticipated Hours Per Week

10 - 20 hours/week during academic school year

Schedule:

•    Flexible hours based on your schedule.
•    This position may be eligible for telecommuting. Telecommuting agreement will be finalized upon hire.
•    Office of Online & Professional Learning Resources (OPLR) is located at 780 Regent Street, near the Kohl Center and within walking           distance of UW-Madison campus.
•    10-20 hours per week with flexible scheduling

• Office hours are 8:00am-6:00pm, Monday-Thursday; 8:00am-4:30pm, Friday
• Work early or work late, depending on your needs.
• Additional hours are available during winter, spring, and summer breaks.

Salary/Wage Range:

Hourly $14.00 to $15.00

Number Of Positions

1

Position Summary/Job Duties:

The Office of Online & Professional Learning Resources (OPLR) is seeking a student to assist with various support-related services for online students, primarily services related to success coaching and financial aid. This position offers flexible hours and competitive wages. We offer an opportunity to gain professional-level work within Higher Education. We are happy to coordinate information interviews to help you learn about career options within Higher Education and further develop your skillset.  
Join a fun team and help make a difference in student lives, while gaining valuable skills and working a flexible schedule! 

Responsibilities

• Maintain accurate student information and enrollment plan records in CRM (customer relationship management) system
• Assist with monitoring, managing, and logging student communications (primarily email).
• Track steps in student onboarding processes and work closely with success coaching and financial aid teams throughout student onboarding
• Scanning, filing, and processing mail
• Data entry
• Use of various systems, including CRM and document imaging systems
•  Assist with special projects or activities as assigned, or desired

Knowledge, Skills, Abilities:

• Proficient in Microsoft Excel, Word, PowerPoint
• Good organizational, time management, and problem-solving skills
• Skilled in typing, data entry
• Attention to detail
• Ability to apply judgment and analysis to work performed

Qualifications:

Minimum Qualifications: 
A good candidate for the position must have the following skills and abilities

•    Strong communications skills.
•    Good organizational, time management, and problem-solving skills
•    Ability to apply judgment and analysis to work performed
•    Excellent attention detail
•    Ability to work with a team and independently
•    Proficient in Microsoft Excel, Word, PowerPoint
•    Must be an enrolled technical, undergraduate, or graduate student
•    Comfortable learning new systems and processes
•    Must be self-driven

Preferred Qualifications:

• Prior office and/or data entry experience

Physical Demands

Typical office duty demands.

Application Instructions:

Email cover letter and resume to Basia Owczarek, Senior Financial Aid Coordinator, at basia.owczarek@wisconsin.edu. Please include “Student Help” in the subject line. Applications will be accepted until the position is filled. The resume and cover letter should address the following: 

•    Relevant work experience and educational background. Please describe how your skills will be valuable to our team and how you believe         this position could help you achieve your long-term career goals.
•    Availability for summer and fall

Contact:

Org: Universities of Wisconsin
Contact: Kristina Williston
Web: