Operations Supervisor

As a day-shift Laboratory/Operations Supervisor at IDEXX, you will be a people leader at one of the largest veterinary diagnostic companies in the world.  You will supervise a team of Sample Management Technicians; also referred to as a Specimen Processors or Specimen Accessioners; who are helping to sort, tag, and prepare the samples for testing. Every sample the team helps to move along quickly and accurately in the process means we are one step closer to finding out how or why someone's beloved pet might be sick. The focus on enhancing the lives of people and pets, starts with our own employees and empowering them to achieve their goals, focusing on continuous improvement, and supporting the strong collaboration and inclusiveness that exist in our team. This is a full-time role with competitive day-one benefits and performance incentives. 

IDEXX reference laboratories is a global network united by a shared commitment to enhancing pet care where the true strength in our name is the people behind it. Our reference laboratories make it possible for our customers to discover more with our unrelenting commitment to innovation, personalized support, guidance, and expertise, while providing the most complete and advanced menu of diagnostic tests along with technology and tools.

Want to learn more about our position? Check out what our employees say!

• Why Lauren A., Labs Supervisor, Chose IDEXX

• https://vimeo.com/663393154

• Why Timothy I., Lab Supervisor, Chose IDEXX

• https://vimeo.com/662995750

• The Culture in IDEXX Labs with Lauren A., Labs Supervisor

• https://vimeo.com/663110174

In This Role:  

• You will leverage your passion for coaching and developing employees, and helping them reach business goals and their full potential 

• You will organize staff schedules, coordinate workflow, and oversee costs and metrics  

• You will problem-solve every day, from trouble-shooting diagnostic analyzers to resolving situational workflow and turnaround time challenges   

• You will be a business leader and a people leader for the lab and the line of business 

• You will bring your passion and enthusiasm for teamwork, success, innovation and excellence to your role, every day. 

What You Will Need to Succeed: 

• You’ve directly supervised a team of 15 - 20 employees in a fast-paced and/or high-volume work environment 

• You have knowledge of human clinical or veterinary testing and procedures. 

• You love a fast-paced, high-volume, innovative work environment 

• You are passionate about people leadership  

• You are excited about the opportunity to use your skills and abilities in promoting the health and well-being of animals. 

• Able to meet the physical requirements that go with working in a lab – standing and sitting for extended periods of time, phone & computer use, extended reach, lifting up to 50lb, and specific vision ability – close, color, depth perception, and ability to adjust focus. 

• This is a laboratory, so there is potential exposure to biohazards, agents known to cause zoonotic diseases, and hazardous chemicals. 

What You Can Expect From Us:

• Salary rate targeting: $85,000

• Opportunity for annual cash bonus

• Opportunity for performance based annual merit increase

• Health / Dental / Vision Benefits Day - One

• 5% matching 401k

• Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!

Schedule: 

• This is a full-time (40 hr/wk) day-shift position with hours Monday - Friday with a 6:00am or 7:00am start time and a corresponding end time of 2:30pm or 3:30pm.

• The shifts and hours may vary slightly depending on business needs.

• Reliable and dependable attendan