Customer Specialist I HME

Benefits:
We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer:
- Flexible work schedules – Full time/part time/supplemental – Day/Eve/Night
- Tuition reimbursement 
- Student Loan Repayment Program
- Payactiv-earned wage benefit-work today, get paid tomorrow
- Career advancement opportunities

Job Overview
This position is responsible for obtaining all required patient demographics and relevant chart notes from referral system, physician office, or hospital. You must be able to utilize telephone, email and other communication platforms. You will be responsible for insurance verifications and obtaining prior authorizations as needed and daily point of sale transactions and reconciliations. This role is also responsible for maintaining inventory levels as well as ordering and maintaining purchase orders.

Education Qualifications
High School Diploma or General Education Degree (GED) Required

Experience Qualifications
Equivalent combination of education and experience. Required
Minimum of one year relevant experience related experience and/or training Preferred
Additional training in medical terminology, data processing and pharmacy experience. Preferred

Other Key Words: Home medical equipment, durable medical equipment, HME, DME, customer service.