Department Hourly Supervisor (3083)

Bring Your Amazing Self to Work

At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.

Job Overview

The Department Hourly Supervisor performs all functions related to operational job duties in addition to supervising associates in a given work area or areas as assigned.

What You Will Do

• Ensure that safe workplace behaviors are consistently taught, emphasized, and practiced.
• Assist in fostering team pride to uphold orderliness and maintain facility housekeeping standards.
• Provide hands-on direction to colleagues in the fulfillment center to ensure their contribution aligns with established levels of service, accuracy, and productivity.
• Conduct training, cross-training, and certification for colleagues across operational areas as needed. Identify training gaps and collaborate with managers to address them through retraining.
• Support the development of hourly colleagues and actively promote the growth of high-performing team members.
• Offer guidance on daily operations to ensure seamless coordination between different areas, maintain cleanliness and organization, and prioritize personal safety.
• Prioritize open and continuous communication, ensuring all team members are well-informed. Conduct daily team meetings to facilitate communication.
• Acknowledge and celebrate individual and team achievements through positive reinforcement. Encourage colleagues to contribute suggestions for process and culture improvement, and advocate for their implementation.
• Demonstrate strong reliability and dependability.

Skills You Will Need

Leadership: Ability to provide effective guidance and supervision to associates while fostering a positive team environment.

Communication: Strong verbal and written communication skills to ensure clear instructions, facilitate teamwork, and maintain open dialogue with team members.

Training and Development: Capacity to conduct training sessions, cross-train colleagues, and support the ongoing development of team members.

Organization and Time Management: Skill in coordinating daily operations, maintaining cleanliness and organization, and prioritizing tasks to meet productivity standards.

Problem-solving: Ability to identify issues, analyze situations, and implement effective solutions to improve operational efficiency.

Technology Proficiency: Proficiency in using computers and handheld technology to access instructional documents, track productivity, and communicate with team members.

Self-motivation: Resourceful self-starter who can work independently and take initiative to address challenges as they arise.

Who You Are

• Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy’s aspires to achieve every day in every way.
• Candidates with a High School Diploma or equivalent are encouraged to apply.
• This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 50 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment.
• Able to work a flexible schedule including days, evenings, weekends, and holidays based on department and company needs. 

What We Can Offer You

• An inclusive, challenging, and refreshingly fun work environment
• Competitive pay and benefits rooted in principles of equity
• Performance incentives and annual merit review
• Merchandise discounts
• Health and Wellness Benefits across medical, dental, vision, and additional insurance
• Retirement Savings Plan with 401k match opportunity
• Employee Assistance Program (mental health counseling and legal/financial advice)
• Resources for continuous learning, career growth, and leadership development
• 8 paid holidays
• Paid Time Off (first year prora