WWW Radio Dispatcher II- Department of Public Works

Salary Range:  

$45,427 - $70,516 / Annually 

Starting Pay:  

$45,427 – $45,427 /Annually 

Get to Know Us

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

Job Summary:  

A Radio Dispatcher II ensures prompt response by repair crews or emergency vehicles by utilizing a two-way base radio, telephone and related communications equipment to resolve citizen complaints or calls for assistance. Work of this class involves no supervisory duties or responsibilities.

Incumbents receive moderate supervision from a technical superior. Employees in this class work a rotating shift to provide 24-hour coverage, seven days a week. Work is performed in an office setting where the employee seldom encounters uncomfortable environmental or hazardous working conditions. Work requires moderate physical exertion.

Minimum Qualifications:                               

On or before the date of filing the application, each candidate must:  

Education: Have graduated from an accredited high school or possess a GED certification from an accredited institution.

AND 

Experience: Have three years of experience in operating a two-way base radio and related communications equipment.

OR 

Equivalency Notes: Have an equivalent combination of education and experience.

Licenses, Registrations, and Certificates: Have three years of experience in operating a two-way base radio and related communications equipment.

**APPLICATION DEADLINE: Please submit your application no later than 12:00 AM on the closing date to be eligible for consideration. ** 

Knowledge, Skills, & Abilities: 

• Knowledge of Federal Communications Commission rules and regulations.
• Knowledge of City street locations.
• Skill in the operation of two-way base radios and related communications equipment.
• Ability to speak clearly and concisely.
• Ability to read maps.
• Ability to establish and maintain effective working relationships.
• Ability to perform under high stress situations.
• Ability to maintain records.

Additional Information 

Background Check                                        

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed. 

Probation 

All persons, including current City employees, selected for this position must complete a mandatory six-months.

Eligibility 

Qualified candidates will be considered for vacancies as they arise, for a period of at least six months. The decision of the Director of Human Resources with respect to acceptable minimum qualifications is final.                                                  

Education Accreditation 

Applicants’ education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency. Evaluation agencies information may be obtained at www.naces.org. 

Selection Process 

All candidates indicating the minimum qualifications on their applications will be placed on the eligible list without further examination. The training and experience of each candidate will be evaluated for appropriateness and quantity. It is essential, therefore, that you give complete and accurate information on your application. Vaguen