Product Owner, Product Operations, Enterprise Product Consumer Data

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

The Enterprise Product Consumer Data team is responsible for collection, standardization, and democratization of data across NBCUniversal to enable for activation, monetization, and engagement in secure, privacy-centric ways.   

As a Product Owner  reporting to the Director of Product Operations, you will play a pivotal role in supporting the successful development, launch, and management of our digital products. You will work closely with cross-functional teams, including product managers, engineers, designers, and stakeholders, to ensure that our products meet high-quality standards and deliver exceptional user experiences.

Duties and Responsibilities

• Product Support: Collaborate with the product team to provide end-to-end support for product development initiatives, from concept to launch.
• Quality Assurance: Conduct thorough testing and quality assurance of digital products, identifying and reporting issues, and ensuring that all products meet established quality standards.
• Documentation: Maintain and update product documentation, including user guides, specifications, and requirements, to ensure alignment across teams.
• Data Analysis: Utilize data analysis tools and techniques to gather insights on product performance and user behavior, assisting in data-driven decision-making.
• Communication: Facilitate effective communication between cross-functional teams, ensuring that all stakeholders are informed about product updates, issues, and progress.
• Problem Solving: Collaborate with the team to identify and resolve product-related challenges and issues in a timely manner.
• Training and Onboarding: Assist in the onboarding and training of new team members and provide ongoing guidance on product-related processes and procedures.
• Strategic Alignment: Align with the overarching strategic vision and objectives of the Consumer Data Product Teams, creating a cohesive and goal-oriented product roadmap for operations.

Qualifications

Basic Requirements:

• Minimum 3+ years of experience as Product Manager or Product Operation role
• Product Skills: Excellent problem-solving skills and attention to detail.
• Technical Skills: Proficient in SQL or similar query languages to analyze data and derive insights. Experience with Airtable, JIRA, or other workflow management systems is a plus.
• Data Analysis: Demonstrated ability to utilize data to drive decision-making and inform product strategies.
• Product Management: Previous experience in product management or operations roles, with a solid understanding of product development lifecycles and methodologies.
• Communication: Ability to communicate effectively in a collaborative, cross-functional environment.
• A passion for media and entertainment is a plus.

Desired Characteristics:

• Experience with data activation and monetization strategies, leveraging data assets to drive revenue and business growth.
• Familiarity with data tools and technologies, such as data warehouses, data lakes, ETL processes, and data visualization tools.
• Prior experience in privacy-sensitive indust