Kitchen Manager | Smith Tower

Kitchen Manager | Smith Tower
Let’s start off with the most important part – what’s in it for you:

The Perks
*Eligibility of perks is dependent upon job status
• Salary: $80,500 - $82,000 DOE
• Downtown Seattle Parking Benefit
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
Our Commitment to you:
“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.
Kitchen Manager
At Smith Tower Observatory and Bar, the Kitchen Manager is the back-of-house leader responsible for driving kitchen excellence across all service areas—including daily operations, special events, and bespoke catering experiences. In partnership with senior leadership, the Kitchen Manager oversees menu development, team performance, and kitchen operations, ensuring each guest encounter reflects quality, creativity, and consistency. This role champions a culture of hospitality, safety, and innovation, while delivering elevated food experiences that define the Smith Tower standard.


What’s you’ll do:
THE BRASS TACKS
• Oversees all aspects of daily kitchen operations, ensuring efficiency, consistency, and adherence to food safety and quality standards.
• Leads the recruitment, onboarding, and continuous development of the culinary team, cultivating a high-performing culture grounded in accountability, creativity, and excellence.
• Partners closely with the Food & Beverage Manager and Sales & Events Manager to execute special events/banquets, private events, and catered experiences with precision and innovation.
• Participates in daily event briefings and contract reviews to ensure alignment and flawless execution across departments.
• Facilitates monthly back-of-house team meetings to share updates, celebrate achievements, and drive engagement.
• Drives operational success through strong collaboration with the greater Food & Beverage team, ensuring an elevated guest experience that surpasses expectations.
• Champions a safe and well-maintained work environment by upholding safety protocols and swiftly addressing any hazards or equipment concerns, and to ensure that back-of-house areas are ready for unscheduled health inspections.
• Develops and maintains all culinary menus in alignment with brand standards, obtaining final approval from senior leadership.
• Develops unique event concepts and themed menus, providing culinary leadership to support the planning and execution of bespoke experiences.
• Maintains clear and proactive communication across departments, ensuring alignment and awareness of changes, challenges, or guest needs.
• Responds professionally and promptly to guest, client, or team feedback, fostering positive relationships and reinforcing service excellence.
• Upholds security standards and operational integrity, protecting company assets and proprietary information.
• Reviews and audits kitchen team payroll daily for accuracy and compliance.
• Conducts monthly food and beverage inventories, maintaining cost control, and accountability.
• Embodies a service-forward mindset, ensuring every team member delivers with responsiveness, enthusiasm, and follow-through.
• Completes administrative duties related to the position with precision, timeliness, and attention to detail.
• Strives to innovate and ele