Senior Site Reliability Engineer

Hello! 👋

We're looking for a Senior Site Reliability Engineer to join our Infrastructure Team in the Platform Domain.

Platform Domain 🌟

Our mission is to keep the Factorial application running 24/7, ensure its performance, scalability and security, as well as research improvements to enable Product Engineers to develop new use cases adding value to our customers.

The Engineering team at large 💻

At Factorial, you'll be part of a team of 200+ Product Engineers. We look for talented people who are curious, proactive, and have great communication skills. People who are at the forefront of developing tools that help teams become the best versions of themselves.

You'll work in a multicultural, English-speaking environment where your technical acumen, creative problem-solving abilities, and passion for user-centric products will directly contribute to our mission of improving HR processes for SMEs worldwide.

The Role ✨

We are looking for profiles that have solid experience monitoring and troubleshooting large-scale application deployments on the cloud, ideally including:

• Terraform or Ansible for IaC,

• Datadog, Grafana or OpenTelemetry,

• Using public cloud services like AWS or Azure and

• Debugging issues in a Kubernetes cluster

• Managing a large MySQL cluster with HA configuration

⚠️ Please note this is not a backend or frontend Software Engineering role.

How We Work 💻 (Barcelona or Madrid Office)

At Factorial, we believe the best products are built when people come together, in person to collaborate, challenge ideas, and move fast. That’s why our Engineering Teams follows an office-first, flexible approach.

We work on-site several days a week, using that time to connect, align, and innovate as a team. However, we also understand the importance of focus and flexibility, so we support remote work when it makes sense - whether for deep work, personal needs, or just a change of scenery.

This balance helps us stay agile, creative, and closely connected, while giving everyone the space to do their best work.

Your profile

1. You are a team player: You are comfortable helping your teammates, sharing your knowledge, reviewing their code and asking for reviews of your own.

2. You have a user-centric mindset: You know that the only reason we write code is to help our users to perform their tasks.

3. You are a learner: you want to improve your skills not only in the engineering field but across any other areas.

4. You are an owner: You like proposing new hypotheses and being responsible for building, deploying and validating them.

5. You love understanding: Breaking down complex problems into basic and shareable elements.

6. You are T-shaped: You can tackle tasks in different areas of Infrastructure, with deeper knowledge in one or two.

7. You are a mentor: You love to share your experience and expertise to help others grow.

8. You have roughly 8+ years of experience working as a Software or Systems Engineer and at least 3 years as cloud SRE.

9. You are used to communicating in English in a professional environment.

Work ethics

At Factorial, we know that building a great product means building a great team. We value some key principles that help us thrive together.

• Radical (and Passionate) Candor: We're excited about creating great products and advancing our mission. This means being proactive, obsessing about quality, and experimenting. We tell our managers and peers things we think we cannot say, practicing radical candor to drive innovation and improvement.

• Effective Communication: Clear communication, especially in writing, is crucial. We communicate openly, build narratives, and aren't afraid to debate ideas. If we can't explain something clearly, we seek to understand more deeply until we can. And remember, English is our vehicular language, so you need to be comfortable with it!

• Product Vision: We understand our users' needs and actively engage with them. We constantly look for business opportunit