Prompt Engineer

POSITION OVERVIEW

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

 

We are seeking a creative, analytical, and detail-oriented Prompt Engineer to design, test, and refine text-based instructions (prompts) that guide generative AI models in producing accurate, relevant, and useful outputs. This role bridges the gap between human intent and machine capabilities, helping AI systems understand and respond effectively to real-world tasks from writing and coding to customer support and product descriptions.

 

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES

Key Responsibilities:

 

• Prompt Design: Create clear, concise, and context-rich prompts to elicit specific and high-quality responses from AI systems.
• Optimization & Testing: Experiment with prompt variations to improve AI performance, accuracy, and relevance across different use cases.
• AI Understanding: Tailor prompts based on the capabilities and limitations of various generative AI models.
• Collaboration: Work with product managers, developers, and data scientists to integrate prompt engineering into practical applications.
• Documentation: Develop prompt libraries, usage guidelines, and best practices for internal and external teams.
• Monitoring & Feedback: Evaluate AI outputs for tone, usefulness, and alignment with user intent, and iterate based on findings.
• Research: Stay informed on advancements in prompt engineering, NLP, and generative AI technologies.

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

 

• Bachelor’s degree in Computer Science, Data Analytics, Information Technology, or related fields. Degrees in Linguistics, Communication, or Psychology are also valued.
• Strong analytical and problem-solving skills with excellent attention to detail.
• Familiarity with large language models (LLMs) and natural language processing (NLP) concepts.
• Experience with generative AI tools (e.g., OpenAI’s GPT, Anthropic Claude, Google Gemini).
• Basic programming knowledge (e.g., Python, JavaScript) preferred.
• Experience with version control tools.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively in a fast-paced, evolving environment.
• Creativity in approaching problem-solving and optimizing AI-driven outputs.

COMPENSATION DETAILS

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

 

What You Can Expect from MCI:

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

 

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Supplemental Insurance: Accident and critical illness insurance
• Career Growt