Quality Assurance Supervisor

Job Overview

Ready to take your quality career to the next level? Join a thriving company where your leadership and skills make real impact, your growth is supported every step of the way, and your future is full of opportunity. InterMetro is looking for a strong Quality Supervisor for our Murfreesboro, TN distribution center. 

The Quality Assurance Supervisor is an in-house resource that reports to the Plant Manager. This position assures the quality of our products, the consistency of packing and that our processes are in line with the current quality policy goals and objectives.  The Quality Supervisor is responsible for documenting, implementing and maintaining all quality business system for compliance. Continuous review of internal audit procedures to assure the systems effectiveness to achieving intended results.

Responsibilities

• Coordinate and lead the efforts of team members for applicable projects and focus teams
• Lead the quality planning function as it pertains to quality measurements, control, analysis and improvements with regard to distribution and manufacturing processes
• Analyze and communicate quality issues which is usable in monitoring the implementation of appropriate corrective and preventive actions
• Conduct and evaluate audits as assigned and ensure corrective actions to reported findings are effective
• Maintain current quality improvement techniques
• Maintain current and develop training modules for hourly and salary employees
• Maintain current and establish excellent relationships through communication and interface with employees, customers and suppliers
• Fulfill the function of Management Representative and conduct Management Reviews when designated per procedure   
• Assists in planning, monitoring, and/or managing budget in functional area of department.
• Ensures all current and new employees are trained in the Code of Business Ethics, in its meaning and application. Periodically reviews the Code with employees and ensures they attend the annual ethics refresher program. Maintains a workplace environment that encourages frank and open communication, free from fear of reprisal, concerning compliance with the Code

Requirements

Knowledge:

• Four-year technical degree, preferably in Engineering.  Additional class work in management type courses and problem-solving techniques (i.e. Statistical Quality / Process Controls, Six Sigma, Lean)
• A minimum of five years of technical experience, of which at least three years should be in quality administration and or quality engineering.
• Quality Certification through the ASQ (American Society for Quality) preferred
• Must be proficient in problem solving techniques and methodologies
• Working knowledge of ISO 9000 with the ability to maintain ISO certified quality systems and related functional elements
• Experience with Microsoft Office, Excel and Access
• Experience in working with defined quality costs characteristics

Skills:

• Mathematical: Intermediate Skills – Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algeb