Veterans Claims and Benefits Administrator I

Job Posting Title

Veterans Claims and Benefits Administrator I

Agency

650 DEPARTMENT OF VETERANS AFFAIRS

Supervisory Organization

ODVA - Central Office

Job Posting End Date (Continuous if Blank)

May 08, 2025

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Full time

Job Type

Regular

Compensation

Job Description

Job Description

This position is for a Northwest/Central Office Veterans Claims and Benefits Administrator for the Claims & Benefits Division.

OK Department of Veterans Affairs
2132 NE 36th St
Oklahoma City, OK 73111

Annual Salary: $67,304.00

NORTHWEST/CENTRAL OFFICE VETERANS CLAIMS AND BENEFITS ADMINISTRATOR

Basic Purpose

Positions in this job family are assigned responsibilities involving management level work in the administration and coordination of claims and benefits for eligible veterans on a statewide basis.  This includes coordination of program activities with other state and federal agencies, military services, veterans organizations, and veterans hospitals.  Positions allocated to this job family are located at the Department of Veterans Affairs Regional Claims Office and employees will be responsible for directing the programs and activities of the regional office or a Veterans Affairs branch claims office and a staff of field representatives and support personnel.

Typical Functions

•  Directs and coordinates veterans benefit programs and activities with Veterans Administration regional office and medical centers, veterans services organizations, military services and members of the state legislature and U.S. Congress.

•  Plans and directs staff activities; insures compliance with state and federal laws, policies and procedures related to veterans benefits; prepares reports on division activities; determines budget requirements.

• Coordinates field activities with those of central claims offices, VA regional offices and outpatient clinics; directs and coordinates training for field representatives, counselors, claims personnel and veterans service organization representatives; advise hospital administrators and other program managers on claims and benefits for eligible veterans.

•   Assists in the development of directives and policies regarding implementation of various veterans programs for approval by the War Veterans Commission, administrative programs related to financial assistance, and veterans auto tag programs.

•  Represents the agency and veterans, in general, at various meetings, ceremonies, conventions and legislative hearings; prepares materials concerning veterans benefits and services for use by the media.

Level Descriptor

At this level employees are assigned responsibilities for assisting in the overall administration of the claims and benefits program and perform a wide range of tasks involving the daily operations of the program.  This includes assisting in coordinating veterans benefits programs and services with Veterans Administration regional offices and medical centers, veterans services organizations, military services, and legislative and Congressional members; directing assigned phases of claims and benefits operations, evaluating staff performance; recommending changes in policies and procedures, and other essential functions related to the regional office to which assigned or the overall claims and benefits program for eligible veterans.  Incumbents may serve as the Division Administrator as necessary.

Knowledge, Skills, Abilities and Competencies

Knowledge, Skills and Abilities required at this level include knowledge of federal and state laws and regulations pertaining to veterans; benefits and services; of policies and procedures for requesting and obtaining veterans benefits; of veterans organizations and related services; of public administration; of personnel and fiscal management; of the legislative process; and of the principles of management and effective supervision. Ability is required to plan, review and evaluate the work of others; to establish and maintain effective working relationships with others; to interpret, analyze and resolve complex administrative and personnel problems; to apply agency policies and procedures; to express ideas clearly, both orally and in writing; and to use various software and agency specific programs.

Education and Experience

Education and