Customer Logistics Supervisor

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Job Description:

Summary
Under the responsibility of the Manager, the Supervisor Logistics is responsible to supervise, coordinate and oversee the logistics operations and provide coaching, development and training to the staff members. The successful candidate must be able to provide recommendations for improvements to the facility, equipment, machinery, and processes. They will be accountable that the staff is performing to standard and has to ensure that progress is made to achieve the business objectives.

Essential Functions

• Supervise, coordinate and oversee day to day logistics operations;

• Plan and review, in collaboration with the Logistics Manager, all logistics processes, ensuring that they meet the company standards and customer service specifications

• Establish work schedules and procedures and coordinate activities of the workers to ensure optimal shift/team logistics

• Accountable for site Key Performance Indication (KPI)

• Working in collaboration with customer in all aspect of operations

• Meet regularly with team members collectively, as well as on an individual basis to monitor progress towards meeting objectives, track performance, coach and counsel as well as recognizing team and individual successes

• Cultivate team spirit with a Diversity and Inclusion initiative and promote cooperation by seeking opportunities to improve internal processes

• Carry out performance evaluations of the team members and recommend performance awards and/or merit increases when appropriate

• Address performance problems through corrective action and disciplinary process

• Understand labor agreement and maintain positive labor relations with all employees

• Responsible for implementation of health & safety and security initiatives, practices and behaviors and adherence to company rules and policies

• Provide appropriate orientation for employees and Lead Hands and give them the information, technology and any material necessary to perform their jobs

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Instills commitment to organizational goals

• Strong planning skills

• Results oriented

• Effective leadership skills

• Motivating skills

• Effective interpersonal skills

• Diverse team environment

• Strong verbal and written communication skills

• Possesses a high degree of initiative

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

• Ability to work independently and as a member of a team

• Flexibility to operate and self-driven to excel in a fast-paced environment

• Capable of multi-tasking, highly organized, with excellent time management skills

• Detail oriented with excellent follow-up practices

Qualifications

• H.S. diploma/GED required

• One (1) year or more experience in transportation, warehouse or distribution environment preferred

• 0 to One (1) year direct supervisory/leadership experience required

DOT Regulated
No

Job Category

Logistics

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Salaried

Minimum Pay Range:

55000

Maximum Pay Range:

60000

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave