Business Development Specialist

Overview:

Business Title: Business Development Specialist I

Position Title: Business Development Specialist I

Division: Consumer Products Services

Entity: ATL

Reports to: Senior Manager, Business Development

FLSA: Exempt

 

Hours Worked: Typically, Monday through Friday, forty-hours per week.

However, must be flexible to meet the needs of the department and complete other projects as assigned.

 

Position Summary:

The Business Development Specialist is responsible identifying potential new customers for the local lab and insourcing operations and successfully converting these prospects into new business across all Business Lines, and to manage these customers through a startup period after launch.

Duties and Responsibilities:

• Generate new sales with clients and prospects.
• Source new sales opportunities through inbound lead follow up and outbound cold calls and emails
• Prospect for client meetings to introduce services. – Region: US, Europe and Canada
• Generate leads and have an active prospect "pipeline" with a minimum total wallet of  $500k
• Identify cross-selling opportunities to generate new and additional revenue.
• Route qualified, insourcing or special project opportunities to the correct KAM for further development and closure
• Close sales and achieve quarterly goals
• Understand and demonstrate products and services to prospective clients
• Define and develop with client an understanding of client's needs, objectives, and expectations related to compliance, safety and quality and match these to CPSD's services and capabilities.
• Develop strong client relationships including day-to-day contact up through multiple levels.  In addition, develop and document the customer's organization chart, and maintain a current contact list (name, positions, phone numbers, and email).
• Provide knowledge to clients in areas of global compliance, industry standards, and client specifications through opinions, interpretations and recommendations and identify and engage the appropriate people within Bureau Veritas where necessary.
• Serve as liaison between the client and other global CPSD departments (Sales/Marketing, Information Resources Center, Operational Staff, Information Technology and Accounting).
• Manage and direct the client start-up and provide guidance and collaboration with the Customer Service and technical engineer teams.
• Liaison, as necessary, with regulatory/industry/professional bodies to provide technical knowledge in areas of global compliance, industry standards, and client specifications.
• Prepare for and participate in client meetings and presentations, training seminars and/or tradeshows.
• Assist marketing and Business line Managers with core activities such as trend analysis, new promotional materials and presentations.
• Successfully address day-to-day client requests, problems, issues, and complaints.
• Participate in continuous training/education to keep abreast of current services provided by BVCPS.
• Complete other duties based on business needs and N+1 assignment

Skills & Proficiencies:

• Analytical and creative in mining new business, overcoming obstacles and closing deals. Does the homework, sets a plan and makes it happen.
• Competitive, positive and have an outgoing personality.
• Ability to work with a wide variety of people and communicate effectively.
• Ability to negotiate and sell relevant services in a way that benefits the Company & the customer.
• Research skills for prospecting new clients and territories. Linked In, Google, BV databases.
• Must be personable and work well independently, as well as in a team environment.
• Develop an understanding and general competency in areas of regulations, standards, and compliance requirements relating to the consumer products market.
• Ability to build and foster relationships at the executive level so as to secure additional business opportunities/approvals.
• Excellent verbal and written communi