Document Design & Accessibility Specialist

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM is seeking a well-versed Document Design & Accessibility Specialist for the Columbus, OH. office.

Key Responsibilities include: 

• Developing, maintaining, and supporting high-quality technical documents, templates, and production standards that ensure consistency, efficiency, and accessibility across project deliverables.
• Working in both Microsoft Office and Adobe Creative Cloud, this position serves as the team's technical expert in document architecture, template development, document production, and accessibility best practices.
• The role partners with graphic designers, engineers, planners, GIS professionals, technical authors, and project managers to develop structured, branded, and accessible communication materials that support engineering, planning, and public involvement initiatives.
• By establishing document standards early in the production process, the Document Design & Accessibility Specialist improves document quality, streamlines production workflows, reduces downstream remediation efforts, and helps ensure deliverables are accessible to all audiences.

Accessibility & Quality

• Apply accessibility best practices during document development to support Section 508 and WCAG compliance.
• Build accessible document structures using paragraph styles, heading hierarchies, table formatting, reading order, and alternative text.
• Perform accessibility quality reviews using tools such as PAC, Microsoft Accessibility Checker, Adobe Acrobat, and screen reader testing.
• Collaborate with accessibility specialists to resolve issues identified during remediation and quality assurance.

Collaboration

• Partner with graphic designers, technical staff, and project managers to produce high-quality deliverables.
• Provide guidance on document best practices and accessibility considerations.
• Assist various project teams in preparing documents for accessibility review and final production.

Document Systems & Production

• Develop, format, and maintain complex Microsoft Word and Adobe InDesign documents.
• Build and maintain document templates, style libraries, master pages, numbering systems, tables of contents, indexes, and cross-references.
• Organize and maintain large reports with consistent formatting and document architecture.
• Troubleshoot document formatting, layout, and production issues.
• Support efficient document production workflows from draft through final publication.

Qualifications

Minimum Qualifications:

• BA/BS + 2 years of related experience or demonstrated equivalency of experience and/or education.
• Ability to pass MVR check + traditional background screening process.

Preferred Qualifications:

• Possess BA/BS and 3 + years of Document Design & Accessibility Specialist specific and/or related experience.
• Proficiency with Adobe InDesign, PDF, Word, PowerPoint, Pac Checker and accessibility evaluation tools; keyboard navigation, and screen readers.
• Proven track record in InDesign file and style set-up.
• Strong understanding of WCAG 2.1 AA, ADA, and Section 508 requirements.
• Clear written communication, collaboration, problem-solving, and attention to detail 
• Excellent written and verbal communication skills with strong attention to detail, accuracy, formatting, and brand consistency
• Strong organization and project management skills, with the ability to manage multiple assignments, deadlines, and stakeholder feedback

Additional Information

• All your information will be kept confidential according to EEO guidelines. 
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