Territory Business Manager

Description

 

About Our Company

Advanced Diabetes Supply® was founded on the bold principle of creating a knowledgeable, reliable and demonstrably superior diabetes supply company. Our approach, coupled with a commitment to service and innovation, has catapulted Advanced Diabetes Supply® to a national leader in the industry. Creating high-performance, adaptive teams requires a relentless commitment to hiring the best. We strive to maintain a casual, fun environment whenever possible, but we don’t just play around. We work hard every day to provide a positive work culture and respectful atmosphere. The standards we set for ourselves are high, and we love to be challenged! If you enjoy working in a collaborative environment, have a passion for excellence and a bias for action, we may be just what you’ve been looking for.

Interested in learning more about our company and its culture? Visit us at www.northcoastmed.com

About the Position

The Territory Business Manager will need to be based in the Raleigh, NC region and will be responsible for identifying, building, and fostering strong customer relationships within a particular region. The Territory Business Manager will work within the scope of responsibilities as dictated below with guidance and support from the Sales Operations leadership team.

Essential Functions

• Identifies and develops business relationships within targeted referral sources (e.g. Endocrinologists, Family Practice, Internal Medicine, Geriatric Medicine, CDE groups, RD groups) and the clinicians therein (e.g. physicians, nurses, other practitioners), offering a seamless referral process and support for our CGM model, designed and custom tailored for our CGM & diabetic pump practice partners and their patients.
• Profiles targets from a strategic territory plan and understands the needs, priorities, and inner workings of those organizations and stakeholders within.
• Develops and manages a designated territory with the goal of maximizing sales.
• Develops and applies a robust understanding of the unique needs of patients with Diabetes and how CGM & diabetic pump can improve their care.
• Effectively utilizes a consultative process and value-based sales technique to address specific patient-related educational, technical, clinical, and reimbursement needs.
• Executes a fluid strategic account plan that focuses on goals, objectives, detailed tactics, and resources, with the intention to attain additional referrals and continuum of care.
• Interfaces with other manufacturers and patient-related organizations in order to achieve business goals.
• Utilizes company programs and territory management tools as required to optimize time management and ROI.
• Manages expenses within projected territory budget constraints.
• Applies a full understanding of compliance and HIPAA-related patient engagement.
• Adapts quickly to frequent process changes and improvements.
• Is reliable, engaged, and provides feedback as to improve processes and policies.
• Attends all department, team, and company meetings as required.
• Embraces and exemplifies ADS core values:

                 o We put our people first.

                 o We serve our members with passion

                 o We take ownership

                 o We pursue excellence

                 o We never stop growing

• May perform any additional responsibilities or special projects as required.
• Duties and responsibilities may be subject to change based upon the needs of the department.

Requirements

• High School diploma or equivalent
• Outside sales experience in the medical field desirable
• Demonstrated success in meeting goals and objectives
• Proficiency in basic math and business calculations
• Working knowledge of computer/data entry with the ability to learn new systems
• Basic level of MS Office proficiency

Expected Competencies

• Friendly, professional and effective communications skills; able to calmly present solutions in challenging situations
• Effective interpersonal skills
• Clear diction and knowledge of the English language, both written and verbal
• Service-orientation and aptitude to resolve customer grievances
• Self-directed accountability and reliability
• Cultural competence
• Ability to work weekends for local and national diabetes-focused events, or conventions
• Ability to travel; territory coverage may consist up multiple states – up to 60% travel may be required

Physical Demands