Parts & Service Support Technician

Summary

The Parts & Service Support Technician is responsible for the day-to-day operations of the warehouse. This individual will coordinate with technicians to confirm that the appropriate products are on site.  This person will be willing to work directly with generator technicians on job sites as an assistant.   

Attributes of Legacy 

1. Stable – Broad customer base with long-term relationships allowing you to keep working
2. Safe – Your wellbeing is our top priority and primary value
3. Competitive – Competitive Pay, OT Opportunity, Travel Compensation, Comprehensive benefits
4. Resourceful – Quality Equipment, Current Technology, and Access to learn from seasoned professionals across a network of companies
5. Career Focused  – We invest in you through technical and safety training
6. Recourse – Multiple disciplines that allow you opportunity to expand your skills and multiple locations that provide opportunity to work where we are at and you want to be
7. Meaningful – Your work impacts every American and every other critical infrastructure field

Key Responsibilities

• Review all future work orders and procure necessary parts and supplies
• Conduct detailed inventory  and stock management of all parts and supplies on a daily basis
• Research best pricing from multiple suppliers
• Maintain a clean and organized warehouse
• Pick up parts from supply houses and distribute parts to work sites if needed.
• Other tasks as requested
• Effectively manage parts inventory, including stock levels, proper warehouse management/storage, and physical inventory counts
• Ensure parts returns are performed in compliance with vendor policies and procedures
• Responsible for procuring, quoting, ordering, & tracking parts and equipment
• Anticipate and understand customer’s current and future expectations, provide innovative solutions
• Conduct parts sales efficiently, productively, and profitably
• Actively and effectively communicate with all Power Systems team members

Work Environment

This job operates in a warehouse environment and driving in company vehicle.

Required Education and Experience

• Be a personable, highly motivated, and ethical problem solver who can adapt to all forces around – customers, suppliers, manufacturers, and co-workers
• Exceptional customer service
• 2 – Years experience in parts and service required
• Strong verbal and written communication skills
• Inventory management