Manager, General Quality

Quality Manager – Onsite

Location Stanfield, NC United States

Come build your career.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job:  

The Quality Manager is responsible for overseeing and implementing quality control procedures across a company, ensuring that all products and services consistently meet established standards by monitoring production processes, conducting inspections, analyzing data, and identifying areas for improvement to maintain high quality output and customer satisfaction; they typically develop and enforce quality standards, train staff on quality procedures, and report on quality metrics to leadership.  You’ll get to:  

• Act as a Business leader and partner across functions to support a Culture of Quality.
• Support the Site with management of Quality Audits, Quality Holds, Rework Plans and Corrective Actions to install strong Quality process control. Leverage Quality Assurance procedures and Control Plan (IQC, IPQC and FQA, control of non-conforming materials).
• Ensure internal and external audits and corrective actions are completed on schedule, reported and addressed in a timely manner.
• Engage in customer complaint and problem-solving issues.
• Identify areas for opportunity and work with respective cross functional teams to drive continuous improvement and change management principles/activity
• Leverage Industry standard and SBD preferred best practices to drive continuous improvement across internal manufacturing processes throughout the Site.
• Drive best practices resulting in productivity and KPI improvement
• Support and drive Quality Initiatives.
• Drive Quality Systems that lead to Preventative Controls for Robust Process Results
• Oversee New Product Launches and fulfill all Quality deliverables in the product launch cycle
• Maintain and improve quality systems to maintain ISO9001 certification
• Support corporate quality initiatives as defined by the Regional Quality Director

The Person:  

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have: 

• 10+ years professional and leadership work experience.
• Thorough understanding of quality management principles, methodologies and industry standards.
• Strong project management skills, solid analytical skills and strong attention to detail are required.
• Experience with Quality Management Systems ISO 9001 and Automotive (IATF/AIAG).
• Experience with Quality Assurance Processes and New Product Development.
• Ability to understand and utilize standard quality tools.
• Strong verbal, written and presentation skills.
• Ability to think creatively and break through barriers.
• Willingness to travel & communicate both domestically and globally.

The Details:

You’ll receive a competitive salary and a great benefits plan, including:

• Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement.
• Discounts on Stanley Black & Decker tools and other partner programs.

And More:

We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:

• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.

• Learn: Have access to a wealth of learning resources, including our digital learning portal.
• Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have