Operations Accociate

About Us:

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!


If you are seeking to be a part of a family, this is the place for you!


Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

JOB SUMMARY: 

The Operations Associate is responsible for controlling freight forwarding shipments into and out of the station across various modes of transportation based on customer requests. The primary focus is providing a high-level operations excellence and a quality customer service experience to all customers while maintaining station KPI’s. 

Essential Functions: 

• Tracking and tracing outbound shipments 

• Inspecting Inbound/outbound freight 

• Coordinating recover and delivery schedules with various cartage agents 

• Contracting new carriers as needed and assigning carriers and providing load tenders 

• Develop collaborative carrier relationships 

• Preparing paperwork for routing, closing out files, and sending documentation out on a timely basis 

• Communicating freight status and any problems to other stations and customers, and updating the system 

• Communicating to dispatch for customers' requested pick-ups 

• Adhere to TSA /KSMS and other government regulatory compliance standards with regards to booking and routing of all shipments 

• Data entry