Jobs and Careers

AVP, Deposit Operations & Servicing

United Statesfull_timeVerifiedPosted 9 Dec 2024

💰 $148,950/yr($119,200/yr – $148,950/yr)

About the role

Salary Range: $119,200.00 - $148,950.00
Exact compensation may vary based on skill, experience and location.

Why SAFE?SAFE offers so much more than just full medical, vision, dental, 401k matching, HSA, and FSA! Learn more about how we support our workforce!

Professional Development Opportunities: Offering training programs, workshops, and mentorship.
Recognition and Appreciation: Regularly acknowledging employee achievements and contributions.
Flexible Work Arrangements: Providing options for remote work and flexible scheduling.
Positive Company Culture: Fostering an inclusive, collaborative, and supportive work environment.
Career Growth: Clear paths for career advancement and internal promotions.
Work-Life Balance: Encouraging a healthy balance between professional and personal life.
Employee Empowerment: Allowing employees to make decisions and have autonomy in their roles.
Space of Belonging: ERGs, YOUnity Council and a focus around diversity, equity inclusion and belonging.
Wellness Programs: Promoting physical and mental health through wellness initiatives and resources.
Strong Leadership: Having leaders who inspire, support, and guide their teams effectively.
Sense of Purpose: Creating a sense of mission and aligning company goals with employees' personal values.

POSITION PURPOSE The AVP Deposit Operations & Servicing is responsible for deposit operations and centralized member servicing at SAFE including complex account origination and servicing, legal requests, levy/garnishment processing, decedent account servicing, and tax reporting. This senior leadership role contributes to the development and execution of the broader enterprise-wide Member Servicing and Operations (MSO) strategy ensuring alignment with the business strategy and the delivery of capabilities required to achieve business growth and success. ESSENTIAL FUNCTIONS AND BASIC DUTIES Leadership and Oversight

Oversee all senior management aspects of the Deposit Operations and Member Servicing Teams

Maintain service levels and performance standards and manage all aspects of operational workflows to achieve SAFE’s mission

Drive outcomes with a sense of urgency and accountability; initiate standards, practices, and procedures that have a significant impact on the organization

Act as a trusted advisor, communicate, build, and maintain relationships with other business leaders, executives, and stakeholders to develop a clear understanding of business needs, align the member experience across all channels, and respond with agility to changing business priorities

Collaborate with HR and the MSO senior leadership to identify, hire, develop and retain a high performing and diverse teams, with the appropriate mix of business knowledge, technical skills, and competencies

Responsible for internal accounting controls relating to reconciliations and settlements of various payment and operational channels and for keeping executive management apprised of any weakness relating to internal controls or accounting processes.