Commerce Account Manager

a360 Media is hiring a Full-Time Commerce Account Manager to join our growing Commerce division.

The Commerce Account Manager will play a critical role in shaping our data-driven approach, leveraging insights to inform decision-making, and driving strategic initiatives to optimize reporting and performance across our digital publishing brands for the affiliate commerce department. This position offers an exciting opportunity to work with a dynamic team and contribute to the success of a leading digital media company.

This role will utilize advanced data analytics techniques and tools to create analysis around performance, business optimizations, and market trends. This position will collaborate closely with cross-functional teams, including marketing and sales, to deliver data-driven insights and opportunities for optimization. The individual in this role should expect to update reports and pull data daily for internal needs and external clients. The role will require work over certain retail holidays – Prime Day, Cyber Week, etc.

Working closely with revenue and data insights tools, this team member will ensure that editorial direction and department strategy are aligned with business goals and KPIs. Additionally, this position will work with our Affiliate Campaign Manager on client accounts to facilitate streamlining affiliate sales processes for our growing client roster.

The successful candidate will also spearhead our affiliate accounting and payment processes with the internal accounting team to apply affiliate network commission payments, flat fee bonus payments, and communicate with clients regarding payments as needed.

This position may be remote (East Coast preferred) or New York City – If in New York City, our downtown Manhattan NYC office operates on a hybrid schedule, three days in the office and two days remote.

Responsibilities:

• Data Management: You will lead all phases of analytic work, from problem definition to representation of results
• Accounting Support: Facilitate accounting requests, analyze and apply lump sum payments as needed, and provide assistance with any brand-related issues.
• Campaign Execution: Oversee the updating of performance reporting, manage tracking links, and add promotions. Build out campaign tracking and marketing dashboards as needed.
• Communication and Reporting: Prepare weekly/monthly reports, along with ad-hoc reporting requests from partners.
• Campaign Management: Oversee execution of paid marketing placements. Coordinate with internal teams to ensure all placement assets are submitted in a timely manner.
• Problem Resolution: Identify and resolve any issues that arise. Proactively address potential challenges and implement solutions to ensure client satisfaction.
• Performance Monitoring: Track and analyze campaign and internal performance using various metrics and tools. Prepare reports and assist in presenting findings to clients and internal teams
• Market Research: Stay updated on industry trends, affiliate landscape, and emerging platforms to provide clients with innovative and relevant recommendations and/or guidance on current or potential.
• Strategy and Planning (as needed): Collaborate with clients and internal teams to develop and refine campaign strategies. Provide insights and recommendations based on industry trends and performance metrics.
• Growth Analysis: Responsible for crafting strategies to enhance performance through commission structure testing, dy