Director, E-Commerce

About the Team

GreenRow is the newest brand under the Williams Sonoma umbrella.  Established in 2023, we focused on creating beautiful and functional products using only sustainable materials and manufacturing processes. We are a small but mighty growing team! We are all about sharing creative ideas and supporting each other to not only do our best work, but also to build a strong sense of community. Come join our team!

 

About the Role 

The Director, eCommerce is responsible for the User Experience of the site as well as the coordination of content and storytelling that supports brand big ideas and seasonal initiatives. This is a hybrid role for an entrepreneur who is equally creative & has a good grasp on technology and is excited and inspired to create a beautiful and easy shopping experience. You are expected to continue to innovate and evolve brand assets and storytelling past our competitors as well as research our competitor's marketing strategies and technology to help build new customer acquisition.

 

You’re excited about this opportunity because you will...

• Own the development of the brand’s awareness and messaging as well as the shopping experience.
• Partner with a small cross-functional team to merchandise and execute our brand storytelling and content strategy
• Provide insightful data, sales, and sales forecasts to guide decision making and offer proactive solutions
• Solve problems and get to the root cause of any issue, no matter how complex, and quickly implement solutions
• Ensure we have the most compelling & brand building homepage
• Create the simplest and most informative shopping experience to help grow our sales

Why you will love working at Williams-Sonoma, Inc.

• We’re a successful, fast-growing company with an entrepreneurial vibe
• A technologically and data-driven business
• Competitive salaries and comprehensive health benefits
• We’re at the forefront of tech and retail, redefining technology for the next generation
• We’re passionate about our internal and external clients and live/breathe the client experience
• We get to be creative daily
• A smart, experienced leadership team that wants to do it right and is open to new ideas
• We believe in autonomy and reward taking initiative
• We are in the office or on set 4-5 days a week in San Francisco
• We have fun!

We’re excited about you because...

• You have a Bachelor's degree in Business, Marketing or a related field (an equivalent combination of related education, training, and experience may be considered)
• You have proven ability to drive operational excellence including identifying and implementing efficient processes
• You work well with, and influence, cross-functional partners such as merchants, Ecommerce, and digital creative teams
• You have 7+ years of related experience
• You have omni-channel experience
• DTC experience preferred

Technical Competencies required (technical Skills):

• HM: List any technical requirements, if applicable. For example:
• Deep understanding of numerous networking protocols such as OSPF, BGP, VRRP, DNS, DHCP, proxy functions (forward and reverse), security protocols (IPSec, SSL, etc.), real-time protocols for voice (Skinny, SIP, H.323, MGCP), in addition to WAN communications protocols including MPLS, DWDM, OC carrier, BRI/PRI
• Familiarization with cloud/storage services
• Basic scripting skills in Python, Perl, iRules, TCL, Chef/Puppet or Go a plus

Physical Requirements:

• Ability to sit for prolonged periods of time
• Ability to type on a keyboard and operate a PC
• Ability to converse over a telephone
• Ability to transport materials or equipment or lifting, moving, carrying objects up to 50 pounds on a limited basis
• Ability to work in office and perform in corporate environment

 

About Williams-Sonoma, Inc. 

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the home.  Our family of bran