Construction Field Operations Manager

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Paid time off
• Training & development
• Vision insurance
• Company parties
• Health insurance

Are you looking for a respectful, professional workplace focused on doing amazing work where people are Collaborative, Driven, Supportive and Spirited and act with Ownership, Integrity and Clarity? These are core values and we live by them! Come join us!

• Are you a TEAM player with strong EMOTIONAL INTELLIGENCE and DECISION-MAKING skills?
• Do you ENJOY and have a natural ability to LEAD and MOTIVATE teams to complete HIGH QUALITY projects ON TIME?
• Are you motivated by REWARD and RECOGNITION when your team ACHIEVES and EXCEEDS shared performance goals?

If so then you might be the Field Operations Manager we are looking for at The Tailored Closet and PremierGarage of Greater Washington, DC!

Benefits/Perks

• Competitive wages
• Health (medical & dental), life, and supplemental insurance (Accident/Short-term disability) with company contribution
• Paid time off (PTO), holidays and parent/bereavement leave
• 401K retirement plan with company matching
• On-going training
• Annual bonuses (not included in salary range posted for this job)
• Career Advancement Opportunities
• Great Company Culture 

Installation Manager
Reports to: President

Overview

The Installation Manager is a hands-on leader responsible for managing, developing, and motivating our carpentry and floor coating installation teams. This role requires a confident communicator with extensive experience in residential carpentry installations — from basic to complex built-ins — and strong leadership and problem-solving abilities. Floor coating experience is a plus.

This is a full-time, salaried position with bonus potential, based in Chantilly. Typical hours start around 6–6:30 a.m. through mid-afternoon, with some off-hour communication expected. The role involves a mix of office, warehouse, and field work, including quality checks, training, service calls, and project troubleshooting.


Key Attributes

• Inspiring, emotionally intelligent leader who models company values.
• Strong communicator with empathy, professionalism, and a “can-do” attitude.
• Collaborative team player across departments and with clients.
• Excellent problem solver who stays calm under pressure.
• Detail-oriented, reliable, and safety-conscious.
• Experienced in HR processes, performance management, and employee development.

Responsibilities

Crew Management & Support

• Lead carpentry and flooring crews to complete high-quality work on time and to client satisfaction.
• Ensure crews have materials, training, and clear information.
• Support crews with troubleshooting and field issues while empowering independence.
• Review completed projects for quality and efficiency; provide constructive feedback.

Scheduling & Staffing

• Partner with the project scheduler to plan and adjust crew assignments based on skills.
• Handle same-day staffing schedule changes when needed.
• Review and approve timesheets; monitor attendance and address issues.
• Lead recruitment, onboarding, and performance management for installation staff.

Go-Backs & Service Work

• Manage and track all service calls and rework to ensure timely, one-visit completion.
• Ensure service technicians have clear scopes and materials.
• Review outcomes to identify improvement opportunities.

Field Operations & Safety

• Oversee morning load-outs with the Warehouse Lead to ensure crews are prepared.
• Maintain high standards for safety, vehicle upkeep, and cleanliness.
• Track and report key performance metrics such as “right the first time” rate and weekly installed dollars.
• Develop and document procedures, checklists, and safety protocols.

Team Development

• Coach, mentor, and build a skilled, motivated, and prideful team.
• Conduct regular field visits and performance discussions, including annual reviews.
• Recognize achievements and foster employee engagement.
• Work with leadership to